Customer Experience Specialist

دوام كامل في salt في UAE

نُشرت يوم January 28, 2025

تفاصيل الوظيفة

Customer Experience & Insights Consultant 8-week contract - January start I REQUIRE CANDIDATES AVAILABLE TO JOIN IN JANUARY. I am working with a Digital Consultancy that requires a CX&I Consultant to join them in January on an initial 2-month contract:

Key Responsibilities:

Data Analysis and Insight Development : Analyze and synthesize insights from clients internal data sources. Must excel in data collection, organization, and conducting initial analyses to uncover meaningful insights.
Research & Hypothesis Building : Perform research and data synthesis to identify critical user insights, develop hypotheses, and design effective customer experiences.
CX Program Development : Build foundational Customer Experience (CX) programs and frameworks for implementation within organizations.
Research Expertise : Apply a variety of exploratory and assessment-based research techniques, demonstrating proficiency in both qualitative and quantitative methodologies.
Customer Journey Enhancement : Focus on understanding, mapping, and improving customer journeys based on insights.
Persona and Journey Mapping : Develop personas, create customer journey maps, and adapt journeys based on user insights.
Service Design Expertise : Leverage service design and journey mapping to address challenges, identify opportunities, and deliver actionable solutions.
Visual Design Collaboration (Desirable): Possess a keen design sense to collaborate effectively with designers and produce visually appealing artifacts.

General Skills:

Strong consulting skills, with experience advising C-level clients.
A team player with leadership qualities, capable of mentoring junior team members.
A creative and analytical problem solver who can develop innovative solutions.
Excellent communication skills, including written, verbal, numerical, and presentation abilities tailored for both C-Suite stakeholders and detailed reporting.
Comfortable working in ambiguous environments, with the ability to quickly adapt to client needs.

Travel Requirements:

Flexibility to travel to Abu Dhabi for key meetings as required.

I REQUIRE CANDIDATES AVAILABLE TO JOIN IN JANUARY. #J-18808-Ljbffr

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Customer Experience Specialist

تفاصيل الوظيفة

Key Responsibilities:

General Skills:

Travel Requirements:

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الصفحة الرئيسية الإمارات العربية المتحدة Customer Experience Specialist

الصفحة الرئيسية الإمارات العربية المتحدة Customer Experience Specialist

Customer Experience Specialist

تفاصيل الوظيفة

Key Responsibilities:

General Skills:

Travel Requirements:

Apply safely

الشركة المعلنة عن الوظيفة

Salt

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