Credit Control Executive

دوام كامل في GIG Gulf في UAE

نُشرت يوم January 28, 2025

تفاصيل الوظيفة

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Managing a portfolio of clients both under Brokers and Direct for all Lines of Business.
Responsible for building, developing & maintaining close relationship with client / Brokers. Managing operational challenges and provide resolutions to meet internal and external partner's requirements.
Resolve service-related issues & to identify opportunities for improvement.
The scope of operations would involve visiting clients and brokers, allocation of premiums, unblocking of accounts for all regions, increasing credit limits, inbound /outbound calls, email, release of claims, and receipting of premium and reconciliation with end customers or Brokers.
Prepare monthly reports and circulate to key stakeholders with recommendations to improve debt situation and increase collection of overdue outstanding.
Able to handle complex situations, resolve recon issues and build strong relationship with Clients and brokers.

Key Responsibilities:

Handle Credit Control activities efficiently to ensure that target is achieved for the region.
Receipt of payments and sharing allocations in a timely manner.
Prepare Reports and circulate the same to key stakeholders with recommendations.
Liaise with legal team to initiate legal proceedings against defaulters.
Provide all relevant documents and correspondences to substantiate company's stand.
Manage Blocking Control and credit for all classes of business.
Manage all applications that are in use or adapted by the organization.
Periodically visit brokers and clients to ensure cordial relationship and to sort out various accounting and reconciliation issues.
Prepare RAG Reports and analyze bad debt proposals for write off with appropriate comments.
Escalate collection issues to Head of Intermediary and Direct-Corporate; if necessary, take immediate steps to block portals, e-partner and claims (except medical service providers), suspension of accounts post the desired follow up are completed.
Reconciliation of accounts with brokers and clients. Obtain balance confirmation from them on semi-annual basis as part of the external audit requirement.
Creation and resetting of broker/client credit facility in all applications relevant to Credit Control.
Validation of commission payable to brokers (as part of new IA regulation) and ensure that payments are released as per agreed SLAs.
Validation of claim files (non-medical & non-motor).
Periodic checking of statements and ageing reports and ensure they are in alignment.
Create a learning and development plan with the organization.
Actively participate in the organization's initiatives.
Always safeguard company's integrity.
Should be a team player.

Operational & Technical Requirements:

Experience in People & Client relationship Management.
Excellent verbal and written communication skills.
Good logical-analytical and problem-solving abilities.
Reporting Business Metrics.
Well versed with MS Excel.
Data Driven Business Analytics.
Automation & MIS.
Bachelor's degree in finance, Accounting or related fields.
Strong attention to detail and ability to work under pressure.
Excellent communication and interpersonal skills. Proficiency in MS Office and other relevant accounting software.
Ability to work in a team environment and collaborate with different stakeholders.
Should be able to meet deadlines and work under pressure.

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الشركة المعلنة عن الوظيفة

GIG Gulf

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الصفحة الرئيسية الإمارات العربية المتحدة Credit Control Executive

Credit Control Executive

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الشركة المعلنة عن الوظيفة

GIG Gulf

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