Counselor

Roles and Responsibilities

Child Supervision and Safety

• Childcare expertise: Ensure the safety and well-being of children by providing constant supervision and creating a safe environment for them to play and learn.
• Emergency response: Be trained in first aid and CPR, with the ability to respond calmly and effectively to any emergencies or accidents.
• Safety protocols: Implement and enforce safety rules for activities, including checking the safety of toys, equipment, and play areas regularly.
• Risk management: Recognize and mitigate any potential hazards in the environment, ensuring the children are safe at all times.

Engaging and Creative Programming

• Activity planning: Develop and organize fun, age-appropriate activities that promote learning, creativity, and physical activity, such as arts and crafts, games, storytelling, and outdoor activities.
• Themed events: Plan themed events, such as talent shows, scavenger hunts, or seasonal celebrations, to engage children in different ways and foster a sense of excitement.
• Educational activities: Incorporate educational components into activities to help children develop new skills, such as group work, problem-solving, or fine motor skills.
• Age-appropriate programming: Tailor activities to suit a wide range of ages, ensuring that the programming is fun, challenging, and engaging for all children involved.

Communication Skills

• Effective communication with children: Use clear, friendly, and age-appropriate language to communicate instructions, manage behavior, and engage children in activities.
• Communication with parents: Keep parents informed about their children’s activities, progress, and any concerns or issues, offering peace of mind while their children are under supervision.
• Team collaboration: Work closely with other Kids Club staff, hotel or resort management, and parents to coordinate activities, schedules, and any special requests or needs.
• Cultural sensitivity: Adapt communication style to meet the diverse cultural and language needs of children and families from various backgrounds.

Behavior Management

• Positive reinforcement: Use positive discipline techniques to encourage good behavior and manage challenges, such as tantrums or disagreements, in a constructive and non-punitive manner.
• Conflict resolution: Address and mediate conflicts between children, guiding them through peaceful problem-solving techniques and teaching them social skills like sharing and taking turns.
• Setting boundaries: Establish clear rules and boundaries, creating a structured environment where children know what to expect and feel secure.
• Patience and empathy: Approach behavioral issues with patience, empathy, and understanding, recognizing that children may act out due to different emotions or situations.

Leadership and Supervision

• Team leadership: Supervise and guide other staff members, such as junior counselors or volunteers, ensuring they adhere to safety protocols and assist with activities.
• Delegation: Effectively delegate tasks to other staff, ensuring that all children receive the attention and support they need throughout their time at the Kids Club.
• Role model: Serve as a positive role model, demonstrating respectful behavior, responsibility, and kindness to children and other staff members.

Desired Candidate Profile

As a Kids Club Counselor, you are responsible for assisting the Recreation and Entertainment Manager and your immediate superior in ensuring, administering and checking the day-to-day operations of the club with regards to the following section:

• Reception, Massage, Fitness, Gym, Pool, Male and Female changing area

What are we looking for?

• Strong interpersonal skills
• Committed to delivering a high level of customer service
• Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Excellent attention to detail
• High standards of cleanliness
• Ability to work in a consistently professional and helpful manner
• Previous experience in a similar role

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