Account Manager

Insurance Account Manager Location: Watford (Office-based role) Salary: Up to £26000 PA (Negotiable DOE) Working Pattern: 35 Hours over Mon to Fri Are you an professional in health insurance or financial services looking for your next career move? We’re seeking a passionate and skilled Insurance Account Manager to join a growing, collaborative team in Watford. This is an exciting opportunity for candidates within a commutable distance who want to thrive in a supportive environment while working alongside tenured colleagues who are passionate about what they do. Why Join Them? Career Progression : Clear opportunities to grow your career with tailored development plans, salary incentives, and recognition for your contributions. Fantastic Office Environment : Work in one of Hertfordshire's most desirable office locations, featuring:

• On-site café
• Discounted gym membership
• Free transport to the train station
• Nature gardens and weekly events (food fairs, charity events, outdoor activities).

Work-Life Balance : Enjoy a 35-hour work week balanced over Monday to Friday Comprehensive Benefits : Company-related bonus scheme, voluntary dental coverage, and private medical insurance after six months. Key Responsibilities

• Manage inbound calls and triage inquiries within the sales team.
• Engage with intermediaries to support renewals and identify new business opportunities.
• Handle general queries and ensure timely resolutions.
• Conduct post-onboarding and renewal calls to assess client satisfaction and gather feedback.
• Accurately record and report sales activities and outcomes.
• Collaborate with internal teams to enhance customer experiences and streamline processes.

What They’re Looking For Hard Skills:

• Proven experience in the private medical insurance or financial services sector.
• Strong organisational skills with the ability to manage multiple tasks effectively.
• Excellent verbal communication skills, particularly over the phone.

Soft Skills:

• Customer-focused mindset with a proactive approach to problem-solving.
• Ability to build rapport and maintain successful relationships with clients and colleagues.
• Self-motivated, results-driven, and adaptable to change.
• A customer-centric attitude with a proactive approach to problem-solving.

If you’re located within a commutable distance from Watford and have relevant experience in health insurance or financial services, we’d love to hear from you! Join a team that values collaboration, growth, and making a difference in people’s lives. Please note – all applicants must be able to provide relevant evidence of unrestricted right to work in the UK – unfortunately at this time this role cannot facilitate sponsorship. To find out more or to apply for the role click the link below or contact Chloe at Watford Brook street.