People And Culture Manager

Title: People & Culture Manager Reports To: Senior Director, People & Culture Location: Vancouver Salary: 90-110k Summary As a key member of the JD Canada People & Culture team, the People & Culture Manager will play a critical role in delivering exceptional HR support and solutions aligning with JD Group's Canadian strategy. Reporting to the Senior Director, People & Culture this role will focus on fostering a high-performance culture, implementing HR best practices, and enabling employees to thrive. In addition to overseeing core HR functions, the People & Culture Manager will provide leadership and development to a team of HR professionals, ensuring the team delivers best-in-class service to the organization across Canada. In a fast-growing company like JD Canada, the People & Culture Manager will need to be agile, proactive, and forward-thinking, ensuring that HR programs, processes, and strategies can scale effectively with business growth. This role requires a leader who can balance day-to-day operations with the strategic vision to build a foundation for long-term success. The People & Culture Manager will also lead and develop a team of HR professionals to deliver best-in-class service across the organization. Key Responsibilities Scaling for Growth

• Develop and implement scalable HR programs and processes to support JD Canada’s rapid expansion.
• Anticipate workforce needs and proactively address gaps in talent, organizational design, and HR infrastructure.
• Partner with business leaders to adapt People strategies that align with the company’s evolving priorities and growth trajectory.

• Lead, coach, and develop a team of HR professionals, fostering a collaborative and high-performing team environment.
• Provide guidance and mentorship to team members, ensuring their professional growth and alignment with JD Canada’s strategic goals.
• Establish team objectives and key performance indicators, ensuring accountability and measurable success.

• Drive initiatives to enhance employee engagement, focusing on internal growth, diversity, equity, and inclusion.
• Support the rollout and local adaptation of JD Group cultural and People initiatives.
• Act as an advocate for employees, fostering an environment where feedback is valued and acted upon.

• Maintain HR policies, ensuring compliance with Canadian labor laws and JD Group standards.
• Provide expertise in areas such as performance management, benefits, and HRIS.
• Lead or support investigations, employee relations matters, and conflict resolution.

• Partner with JD US and JD Canada leadership to implement learning programs that support employee and organizational growth.
• Identify opportunities to enhance leadership development and succession planning initiatives.

• Leverage HR data and analytics to inform decision-making and measure program success.
• Maximize the use of Ceridian Dayforce to streamline processes and enhance employee experiences.

• 7+ years of progressive HR experience, including experience in recruitment, employee relations, and HR operations.
• 2+ years of experience leading and developing HR team members.
• Strong understanding of Canadian employment law and compliance standards.
• Proven ability to manage multiple priorities and thrive in a fast-paced environment.

• CHRP or CHRL designation is an asset.
• Experience in a retail or multi-site organization is a strong advantage.
• Advanced knowledge of Google Workspace, Microsoft Office, and HR technology platforms.

• Exceptional interpersonal and communication skills.
• Strong problem-solving and conflict resolution abilities.
• Ability to balance strategic thinking with operational execution.
• A collaborative mindset with a passion for fostering a positive workplace culture.