Claims Processing Team Lead (Stat Board)

Job Responsibilities: Supervise and lead a team of staff in the section in handling day-to-day grant-related matters Acknowledge receipt of claims submissions via email from claimants Validate completeness of supporting documents (such as invoices, payslips, bank statements, etc.) received from claimants Ensure accuracy of computations within each claim form and across related forms Verify the accuracy of all line items in the grant claim form from grant recipients against supporting documents Ensure expenses incurred/grant monies to be disbursed are in line with grant scheme guidelines, fund guides, checklist with Standard Operating Procedures (SOPs) provided Liaise directly with claimants to obtain incomplete supporting documents and/or to top up additional supporting documents required Identify any irregularities and escalate them for further action Complete a checklist for each claim request verified as evidence of items checked and procedures performed Track the value of claims received till date per project in the form of Microsoft Excel Spreadsheet or other equivalent tracking system Job Requirements: Minimum Diploma in Business Administration, Finance, Accounting, or a related field At least 3 years of proven experience in a supervisory or team lead role, with demonstrated ability to manage and lead a team effectively Strong interpersonal skills to build and maintain positive relationships within the team and with external parties Strong analytical and problem-solving abilities to assess and validate claims accurately Attention to detail is crucial to ensure precision in documentation and data entry Demonstrated ability to prioritize tasks and manage time efficiently to meet deadlines #J-18808-Ljbffr