Guest Service Manager

دوام كامل في FORCE 10 UAE LLC في UAE
نُشرت يوم January 25, 2025

تفاصيل الوظيفة

Managing day-to-day operations: Ensuring that the hotel operates smoothly and meets customer expectations Providing customer service: Greeting guests, answering questions, and resolving complaints Developing and promoting services: Creating and promoting hotel services and amenities Setting standards: Establishing customer service standards and ensuring staff understand them Evaluating performance: Assessing the performance of front-office staff Training staff: Ensuring staff are trained in customer service and other areas Analyzing market rates: Monitoring market rates and taking action to ensure the hotel remains competitive Ensuring compliance: Ensuring the hotel complies with relevant legislation, such as health and safety, fire, and accessibility REQUIREMENTS Experience: 1 year. Education: secondary certificate. CV PROVISIONS Employment visa provided. Transportation provided. Housing provided. Medical insurance provided Salary: Negotiable

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