Business Systems Analyst

Job Title: Business Systems Analyst Reporting to: Head of Core Applications, Asia Pacific Department: Information Technology Company & Regional Overview LaSalle Investment Management is one of the world’s leading real estate investment managers. On a global basis, LaSalle manages over US$84.8 billion of assets in private and public real estate property and debt investments as of Q2 2024. LaSalle’s diverse client base includes public and private pension funds, insurance companies, governments, corporations, endowments and private individuals from across the globe. Position Overview LaSalle Investment Management is currently seeking a business systems analyst with both a real estate and technology background to drive the implementation, enhancement, and support of their asset management and accounting systems and processes. This position will sit between the business users and the IT service providers and collaborate closely with internal stakeholders to understand business requirements, drive system improvements, and ensure effective utilization of system features and functionality. Responsibilities Foster strong relationships within the business to gain a thorough understanding of the business goals, operations, and challenges. Gather business requirements, documents processes, and collaborate with stakeholders to define system improvements. Troubleshoot system issues, perform root cause analysis, and propose and implement solutions to ensure system stability. Develop training and communications program to ensure the efficient and effective use of systems across the internal and external user base. Develop and maintain system documentation, including process flows, system administration, and end user guides. When required, act as the single point of contact with software vendors to ensure service levels are achieved and strong technology support is continually provided. Participate in system upgrade testing by creating and executing test plans. Serve as a backup for other members of the Business Technology Group. Stay informed about system upgrades, industry best practices, and emerging trends in CRE technology. Qualifications, Skills & Experience Bachelor’s degree required with a minimum of 2-3 years of experience as a business systems analyst. Knowledge of IT concepts, strategies, and methodologies. A firm understanding of asset management and accounting workflow and processes. Proven experience with asset management/property management and accounting applications – Yardi, dPro, @Properties, Argus Enterprise. Excellent analytical and problem-solving skills and an eagerness to learn. Strong relationship management skills, including interpersonal and communication skills to collaborate effectively with cross-functional teams and stakeholders. Self-motivated, able to manage multiple projects simultaneously and effectively handle competing priorities. Concern for quality expressed by continually initiating system and process improvements. Understanding of and commitment to client service. Start a lasting career with LaSalle Investment Management today!#J-18808-Ljbffr