Inside Sales Representative

Let’s build a safer and more resilient digital world! Splunk was founded in 2003 to solve problems in complex digital infrastructures. From the beginning, we’ve helped organizations explore the vast depths of their data like spelunkers in a cave (hence, “Splunk”). In 2024, Splunk was acquired by Cisco to help customers continue to build resilience across their entire digital footprint. Splunk has evolved a lot in the last 20 years as digital has taken center stage and the types and number of disruptions have simultaneously escalated. With over 1,100 patents and a culture of innovation, we’ve stayed one step ahead of our customers’ needs. Today, many of the world’s largest and most complex organizations rely on Splunk to keep their mission-critical systems secure and reliable. Our purpose is to build a safer and more resilient digital world. Every day, we live this purpose by helping security, IT, and DevOps teams keep their organizations securely up and running. When organizations have resilient digital systems, they can adapt, innovate, and deliver for their customers. Key Role of Inside Sales In this role, you will showcase the ability to focus on an organization’s initiatives, partnering with Splunk stakeholders and partners to grow revenue by closing opportunities that are not large-scaled or take a long time to close, thereby building relationships with clients and helping the Field Sales team focus on larger opportunities. Responsibilities Opportunity Management Constantly update and properly manage your assigned opportunities using internal tools (SFDC). Manage a sales pipeline in SFDC that organizes, tracks, and oversees sales activities, information, and signals key to generating predictable, efficient, and effective revenue. Accurately forecast opportunities based on realistic assessments. Use Splunk's discovery process to reveal specific customer challenges and pain points. Engagement Engage with Splunk internal stakeholders (e.g., Field Sales, PDM, BDR, etc.) to ensure seamless communication and effective sales activities. Engage with the channel ecosystem to ensure opportunities are progressed and lead into closure. Gain agreement with customers regarding next steps and confirm understanding on terms of sale. Selling & Growing Revenue Manage the entire sales cycle for assigned Inside Sales Led deals from qualification to closing. Build and maintain trust with customers through web conferences, understanding their needs, and securing deals by proposing the right Splunk solution based on those needs. Work with partners to move the sales stage forward. Upsell and cross-sell to existing customers to expand customer lifetime value. Handle quotations and order processing for ISR assigned opportunities. Actively pursue and achieve/exceed quarterly targets. Who We’re Looking For 5+ years of experience in selling enterprise IT solutions (BI, data analytics, security software, risk management software, or networking performance). 3+ years of end-user software or hardware sales experience with a selling quota. Experience owning and managing the entire sales cycle from prospecting to closing business. Successful in finding and uncovering upselling opportunities with existing business. Growth mindset to increase deal size. Proven track record of exceeding goals and quotas over the last four quarters. Result-driven with a strong commitment to numbers and linearity. Ability to build a partner ecosystem for run-rate business. Self-starter able to work independently and contribute as a team member. Desire to learn, adapt, and continuously learn about businesses and innovative technologies. Experience using CRM, with Salesforce experience being highly desirable. Understanding of security and IT operations is a plus. High energy and contagious optimism. Strong verbal and written communication skills. A tendency to lead sales conversations and assertiveness with next steps. Adaptability and thriving in a rapid growth environment. Task prioritization, discipline, and accountability. Excellent presentation skills and clear communication. Proficiency in building relationships both inside and outside the company. Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. OTE Range For sales roles, starting salaries are expressed as On Target Earnings or OTE (OTE = base + on-target incentives in the form of sales commission plans). On Target Earnings: SGD 128,000.00 - 176,000.00 per year. Splunk provides flexibility and choice in working arrangements for most roles, including remote and/or in-office roles. We have a market-based pay structure that varies by location. The OTE range is a guideline, and for candidates who receive an offer, the OTE will vary based on factors such as work location and the candidate's knowledge, skills, and experience. Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our next-level benefits at Splunk Benefits. #J-18808-Ljbffr