Relationship Manager- Employee Banking
دوام كامل
في First Abu Dhabi Bank FAB
في
UAE
نُشرت يوم January 24, 2025
تفاصيل الوظيفة
Job Title: Employee Banking Relationship Manager Job Description Responsibilities:
- Seek out and source new clients by developing networks and independently identifying and developing relevant resources for sales and business development.
- Work independently on customers' needs.
- Identify and develop resources relevant to business development and sales goals.
- Liaise with the concerned team to ensure top-level client experience in all cases of client interactions from follow-up to delivery.
- Attract and retain clients by developing highly creative outreach strategies along with the marketing department in the organization.
- Work in line with the operational procedures of the organization towards its revenue generation and sales growth goals.
- Collaborate with Marketing to develop creative outreach strategies to attract and retain clients.
- Continuously review current processes to find better ways of working.
- Manage CIB relationships and direct the fulfillment team to execute business in the EB client premises.
- Grow the portfolio of Employee Banking Clients by the desired percentage.
- Organize Helpdesk/Induction activities at client premises to generate business revenues by extension on retail asset products and services.
- Lead generation and management through FAB CRM systems.
- Act as the focal point for customer inquiries.
- Exceed expectations by increasing standards of customer service and ensuring effective complaint management.
- Manage the bulk account opening process for the employees of the targeted CIBG/TML customer.
- Constantly design and execute strategies to increase business penetration within the region.
- Liaise with Corporate & Investment Banking, business banking team to provide their clients with a complete package on retail banking propositions.
- Drive multi-product sales with a focused approach on increasing corporate profitability.
- Monitor emerging opportunities in the market, industry, and competition; share information with the Business Intelligence team to keep plans/strategies agile.
- Work closely with strategic alliances within PBG sales and distribution.
- Adhere to the Standard Operating Procedures, Policies, and Code of Conduct of the bank.
- Strong relationship management skills.
- Ability to grow and maintain relationships with any individual, irrespective of background and personality type.
- Possession of a good sense of humor.
- Strong written and verbal communication skills.
- Strong creativity and critical thinking abilities.
- Ability to work with recent technological applications relating to daily tasks.
- Strong detail-orientation and top-level self-organization.
- Ability to perform multiple tasks simultaneously.
- Willingness to put in more working hours, even at odd times.
- Possess reliable problem-solving ability.
- Bachelor's Degree, preferably a Master's Degree.
- 5 years of relevant experience in the banking sector.
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