Front Desk Administrator ( Dubai Creek Harbour )

Front Desk Administrator ( Dubai Creek Harbour )

Company Name : Banke International Properties Employment Type : Full-time Location : Dubai Creek Harbour About Banke International Properties: Banke International Properties is a global, dynamic real estate brokerage with a strong presence in international markets. We are known for delivering exceptional property services to our clients while fostering a vibrant and professional work environment for our team members. Our commitment to excellence and innovation in real estate sets us apart in the industry, and we're looking for an enthusiastic and organized Front Desk Administrator to join our team. Position Overview: As a Front Desk Administrator at Banke International Properties, you will play a key role in ensuring the smooth operation of the office and providing top-notch customer service. This role is ideal for someone who thrives in a fast-paced environment, has a professional and approachable demeanour, and is highly organized. You will be the first point of contact for clients, visitors, and staff, helping to create a welcoming atmosphere for everyone who enters our office. Key Responsibilities:

1. Reception Duties:
   • Greet and welcome clients, visitors, and guests in a professional and friendly manner.
   • Direct clients to the appropriate departments or real estate agents.
   • Answer and direct incoming phone calls, take messages, and respond to general inquiries.
   • Manage appointments, schedule meetings, and coordinate calendars for office staff and management.
2. Administrative Support:
   • Perform general office duties such as filing, photocopying, faxing, and scanning documents.
   • Maintain office supplies inventory and place orders as needed.
   • Assist with the preparation of documents, presentations, and reports as required.
   • Handle incoming and outgoing mail, packages, and deliveries.
   • Provide administrative support to the sales team and other departments as needed.
3. Customer Service:
   • Assist clients and agents with inquiries regarding properties, office processes, and services.
   • Provide excellent service to both internal staff and external clients, maintaining professionalism at all times.
   • Help create a positive and professional first impression of Banke International Properties to clients and visitors.
4. Office Management:
   • Ensure that the front office area is clean, organized, and welcoming.
   • Monitor and maintain office equipment, reporting any issues to the Operations Manager.
   • Assist with scheduling and coordinating office events or meetings as necessary.
   • Operate office equipment, including phone systems, printers, and computers.
   • Maintain accurate records of visitors and appointments in office management systems.
   • Ensure all correspondence, documents, and records are accurately stored and accessible.

Qualifications & Skills:

1. Education & Experience:
   • High school diploma or equivalent; Associate's or Bachelor's degree preferred.
   • Previous front desk or administrative experience in a real estate or professional office environment is a plus.
   • Experience working with international clients or in a multicultural environment is an advantage.
2. Skills & Abilities:
   • Strong communication skills, both written and verbal.
   • Excellent organizational and multitasking abilities.
   • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office equipment (printers, phones, etc.).
   • Ability to maintain a professional appearance and demeanour at all times.
   • High attention to detail and ability to handle sensitive information confidentially.
   • Customer service-oriented with a proactive attitude.
   • Ability to work effectively in a team and independently.
3. Personal Attributes:
   • Friendly, approachable, and professional demeanour.
   • Strong problem-solving skills and ability to think quickly on your feet.
   • Positive attitude, reliability, and willingness to go the extra mile.
   • Flexible and adaptable to changing office needs and responsibilities.

Why Banke International Properties

• Competitive salary and benefits.
• Opportunity to work with a highly respected international real estate brokerage.
• Collaborative and supportive team environment.
• Opportunities for career growth and professional development within a global company.

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