Customer Support Intern

دوام كامل في Kaspersky في UAE

نُشرت يوم January 24, 2025

تفاصيل الوظيفة

Kaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 27 years. We have 400 million unique users, 270,000 corporate clients, 517 products, 1100 technological patents, and 34 offices around the world. Today our team has more than 5,500 top-level experts, all of them regular people with their own talents and hobbies. Together we protect the world from cyber threats. Join us to become part of an exceptional team, while remaining yourself and using your skills to keep us growing and evolving. Kaspersky is seeking a Customer Support Intern to join our Dubai team. This role presents a remarkable opportunity for individuals with a passion for cybersecurity, desiring to learn, grow, and contribute to our customer support operations. Fluency in Arabic is essential for this role. Responsibilities:

Manage Premium Support Contracts - Transferring data between systems and dispatching PDF files to end-users
Prepare a variety of reports to assist the customer support team in their operations
Attend team meetings, actively participate, and maintain precise meeting minutes
Contribute to knowledge management efforts, assist in maintaining and updating the internal knowledge base and documentation

Qualifications:

Fluent in Arabic and English
Currently enrolled in or recently graduated from a related degree program (Information Technology, Computer Science, or related field)
Excellent verbal and written communication skills
Ability to work in a fast-paced, team-oriented environment
Strong problem-solving skills and attention to detail
Familiarity with Kaspersky products is a plus

Skills:

Proficiency in MS Office Suite
Understanding of basic computer troubleshooting
Ability to manage multiple tasks and priorities

Personal Attributes:

Customer-focused and service-oriented
Proactive and willing to take initiative
High level of integrity, confidentiality, and accountability
Open to feedback and continuous learning

As a Kaspersky intern, you'll gain practical experience and network in the professional world of cybersecurity. We eagerly anticipate welcoming you to our team. #J-18808-Ljbffr

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

الشركة المعلنة عن الوظيفة

Kaspersky

See All Kaspersky Jobs

تحسين فرصتك لحصول على وظيفة خذ دورة عبر الإنترنت على خدمة العملاء ابتداءً من الآن.

Advanced Diploma in Customer Service John Academy

93 درهم
~~1,469 درهم~~

مدة الدورة التدريبية: Upto 14 Hours

التسجيل
Certificate in Call Centre Success Global Edulink

134 درهم

مدة الدورة التدريبية: Upto 30 Hours

التسجيل

انظر جميع الدورات

See All Customer Jobs

Customer Support Intern

تفاصيل الوظيفة

Apply safely

الشركة المعلنة عن الوظيفة

Kaspersky

HR Intern

Service Technician 2

Service Technician 1

Manager - EIT & Integration Engineering

Mechanic- CRT

TRS Administration

Crew Chief

Toolpusher

Rope Access Project Manager

RBI Team Lead (Fixed Term - 24 Months)

Senior RBI Engineer (Fixed Term - 24 Months)

Graduate Trainee - Engineering (UAE Nationals Only)

Senior Project Controls Engineer

Rope Access NDT Technician

Talent Management Lead

Quantity Surveyor Electrical

Senior QAQC Engineer (Mechanical)

Risk Engineer

Sr. Geophysicist Exploration

الوظائف

الدورات التدريبية

الموقع

تواصل معنا

الصفحة الرئيسية الإمارات العربية المتحدة Customer Support Intern

الصفحة الرئيسية الإمارات العربية المتحدة Customer Support Intern

Customer Support Intern

تفاصيل الوظيفة

Apply safely

الشركة المعلنة عن الوظيفة

Kaspersky

Similiar Jobs that might interest you

HR Intern

Service Technician 2

Service Technician 1

Manager - EIT & Integration Engineering

Mechanic- CRT

TRS Administration

Crew Chief

Toolpusher

Rope Access Project Manager

RBI Team Lead (Fixed Term - 24 Months)

Senior RBI Engineer (Fixed Term - 24 Months)

Graduate Trainee - Engineering (UAE Nationals Only)

Senior Project Controls Engineer

Rope Access NDT Technician

Talent Management Lead

Quantity Surveyor Electrical

Senior QAQC Engineer (Mechanical)

Risk Engineer

Sr. Geophysicist Exploration

لماذا تقوم بالإبلاغ عن هذه الوظيفة؟

تنبيه الوظائف الشاغرة من ليمون fresh jobs directly from websites*

الوظائف

الدورات التدريبية

الموقع

تواصل معنا