Training Supervisor

Job Description

• Working on preparing and developing training materials using PPT / Video Creation programs.
• Reviewing training materials provided by external trainers or prepared within the company and ensuring their suitability for the training objectives.
• Reviewing updates made to the virtual assistant training program. Employees chatbot.
• Training branch employees to perform their job duties in accordance with company policies.
• Training employees on the use of the systems used and various skills.
• Organizing and holding internal workshops according to the needs of the work and the training plan.
• Communicating with the managers of the relevant departments to prepare the training plans and programs required for employees.
• Coordinating with the managers of the departments in the company and sending detailed data for the training courses (course date, course duration, names of participating employees) and responding to all their inquiries.
• Following up on training quality reports and trainees' evaluations of the trainer and the results of theoretical and practical tests.

Job Requirements

• Bachelor's degree
• Five years of training at least three years in the field of microfinance 
• TOT Certified is a must.
• Arabic (reading and writing fluently), English (reading and writing very good).