Training Manager

Job Description: Training Manager Position Overview: We are seeking an experienced and dynamic Training Manager to lead the development, implementation, and evaluation of training programs aimed at enhancing the selling and managerial skills of our field force, specifically Area Business Managers (ABMs). The ideal candidate will have a strong background in training needs assessment, instructional design, and experience delivering training across multiple formats, including classroom, virtual, e-learning, and on-the-job coaching. This role involves close collaboration with stakeholders to ensure that training initiatives align with market and business priorities, driving continuous improvement in training outcomes. Key Responsibilities: 1) Training Needs Identification:

• Collaborate with stakeholders to identify developmental needs in knowledge and skills, ensuring alignment with market and business priorities.
• Conduct thorough training needs assessments and provide actionable insights to stakeholders.

2) Training Planning and Execution:

• Plan and execute pre, during, and post-training activities in alignment with divisional priorities and Excellence Academy initiatives.
• Ensure timely completion of all training activities, including knowledge assessments, competency evaluations, coaching forms, and e-learning modules.
• Lead onboarding and induction programs for new joiners, as well as centrally organized programs (e.g., TBM Induction, certifications).
• Deliver on-the-job coaching and training for field representatives and manage their development.
• Participate in cycle meetings and collaborate with marketing and medical teams to conduct need-based training and assessment sessions.

3) Administrative Support and Reporting:

• Maintain accurate records of all training activities conducted.
• Provide timely reports on training activities, including insights and actionable recommendations for stakeholders.
• Ensure adherence to standard reporting formats and timelines.

4) Content Creation and Updates:

• Develop engaging training content for face-to-face, virtual, and e-learning modules in alignment with identified needs.
• Regularly update training materials to ensure relevance and alignment with current business and market needs.

5) Impact Assessment:

• Apply various training evaluation models to assess the effectiveness of training programs.
• Develop action plans to enhance training outcomes and improve overall impact.

6) Stakeholder Engagement:

• Act as a strategic partner for first and second-line managers, marketing, and HR teams, providing market inputs and driving regional initiatives.
• Regularly liaise with stakeholders to ensure training interventions are aligned with business needs and objectives.

7) Self-Capability Building and Technology Usage:

• Continuously build personal capability in training delivery and content creation.
• Stay updated on best practices in training and development by liaising with industry peers.
• Leverage Learning Management Systems (LMS) and blended learning approaches to enhance training delivery.

8) Financial Management:

• Identify opportunities to optimize costs without compromising training effectiveness, including managing travel, training session expenses, and material costs.

Education & Experience:

• A Graduate in Science from a recognized university.
• 5-7 years of experience as a First-Line Manager (FLM), with at least 2+ years in a Training Manager role.
• Certification or degrees related to training, coaching, or learning & development is desirable.
• Fluency in written and spoken English, with a neutral accent.

Key Competencies & Skills:

• Behavioral Skills: Agility, innovation, integrity, empathy, assertiveness, drive for results, and collaboration.
• Facilitation Skills: Ability to engage audiences and drive objectives through impactful and interesting presentations.
• Coaching Skills: Provide constructive feedback and support to enhance learners' performance and effectiveness.
• Planning & Organization: Strong organizational skills, with the ability to plan, execute, and follow through on training programs.
• Product & Therapy Knowledge: Deep understanding of relevant products and therapies within the business unit.
• Technological Proficiency: Expertise in LMS platforms, mobile learning tools, and virtual learning methods (e.g., Google Meet, video-based tools). Proficient in MS Office tools, including PowerPoint, Excel, and MS Forms.

This role is key to driving the development and effectiveness of training programs that align with business objectives and enhance field force capabilities. The ideal candidate will demonstrate a strong blend of training expertise, stakeholder management, and strategic thinking to ensure continuous learning and performance improvement.