Fragrance Assistant Counter Manager

Step into the world of an iconic French perfume house as an Assistant Counter Manager, based in a prestigious department store on London’s Oxford Street. The Role As the Assistant Counter Manager at this luxury fragrance counter, you’ll support the Counter Manager in delivering outstanding customer experiences and achieving sales goals. Key responsibilities include:

• Assisting with daily operations and ensuring the counter runs smoothly.
• Engaging with customers to provide expert product advice and support.
• Utilising upselling techniques to maximise sales and meet targets.
• Overseeing stock management and maintaining an organised, inviting store layout.
• Conducting staff training on product knowledge and luxury service standards.

• A proven track record in fragrance sales, ideally within luxury retail management.
• Strong organisational and time-management skills to efficiently handle store operations.
• A passion for delivering personalised service and building customer relationships.
• Confidence in upselling and driving revenue growth.
• Excellent communication skills to engage with a diverse clientele and train team members.
• Impeccable grooming and presentation, embodying the elegance of the brand.