Call Center Agent - Khobar

دوام كامل في Samaco في Saudi Arabia

نُشرت يوم January 19, 2025

تفاصيل الوظيفة

Functional Description

Answer phones to respond to orders, general customer inquiries, and customer complaints. Project a professional company image through all communication tools interaction.

Major Duties and Responsibilities

Answer phones and respond to customer requests.
Contacting customers as required.
Following the campaign procedure.
Sell product and place customer orders in computer system.
Provide customers with product and service information.
Transfer customer calls to appropriate staff.
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquiries not immediately resolved.
Recognize, document and alert the supervisor of trends in customer calls.
Recommend process improvements.
Other duties as assigned.

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الشركة المعلنة عن الوظيفة

Samaco

See All Samaco Jobs

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