Store Manager | Retail | ACE Hardware | Bahrain City Center

Store Manager | Retail | ACE Hardware | Bahrain City Center

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. Overview of the role The Store Manager job supports & grows daily functions within ACE expansion and oversees all aspects of ACE’s retail store operations, including staff management, customer service, inventory control, and sales performance. What you will do

• Sales: Actively drive sales to meet and surpass both top-line (revenue) and bottom-line (profitability) targets.
• E-Commerce: Oversee the E-commerce Team based in store and conduct regular collaborative meetings on Strategic Planning with OMNI Channel.
• Customer Service: Maintain a real customer focus, establishing & communicating customer goals and targets while ensuring the highest quality service and results for customers. Act as a role model in understanding and exceeding customer needs.
• Store Standards & Displays: Ensure all implementations at store level are completed as per agreed high standards. Develop and execute all aspects of ‘retail basics’ in collaboration with the Regional Visual Manager.
• Stock Availability: Ensure the availability and security of stock in the store through the implementation of agreed delivery plans and by following company procedures relating to stock movement.
• Deployment of Resources and Administration: Oversee the deployment of resources and ensure the best deployment of material, financial and human resources.
• Human Resource Management: Perform recruitment functions when required and ensure all employees are fully trained and developed to a required standard.
• Monitoring & Control: Ensure compliance with company policies and procedures through delegation and supervision.
• Market Awareness and Competition: Maintain competitive awareness by continuously monitoring the competition.
• Business Excellence: Establish rapport and good relationships with business partners to negotiate the best deals and offers for promotions and activities.

Required skills to be successful • Strategic Planning & Strong Business acumen • Operational Excellence with Industry best practices • Leadership skills and Team management • Experience of leading in a changing environment • Collaboration with diverse stakeholders to solve complex problems • Strong Customer Focus • Planning and organizing skills. What equips you for the role Education: • Bachelor’s degree in Business Management or equivalent Minimum Experience and Knowledge: • 5+ years of experience handling large retail/Hyper format. • Home & DIY experience. • Experience managing a large team. We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalized CV to boost your visibility. As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. #J-18808-Ljbffr