Front Desk Officer

Job Title: Front Desk Officer - Visa Consultancy Firm Location: Multan Company Overview: World Global Consultants Pvt Ltd is a trusted visa consultancy firm specializing in expert guidance and support for clients pursuing visa and immigration solutions. We are committed to client satisfaction and driven by a team of skilled professionals dedicated to making the visa process smooth and accessible. Position Overview: We are looking for a welcoming and organized Front Desk Officer to be the first point of contact for our clients. The ideal candidate should have strong communication skills, attention to detail, and a client-focused approach. This role is vital to ensuring that clients feel valued and well-informed throughout their interactions with our firm. Key Responsibilities: - Greet and assist clients in a friendly and professional manner, providing accurate information regarding visa services and requirements. - Manage all incoming calls, emails, and messages, responding promptly or directing inquiries to the appropriate team member. - Schedule client appointments and maintain an organized appointment calendar. - Handle client documentation, ensuring completeness and accuracy before passing it to the consultancy team. - Maintain a clean and welcoming reception area, ensuring clients have a positive first impression. - Assist with data entry and basic administrative tasks to support the consultancy team. - Provide updates to clients on their visa applications as needed. - Coordinate with other departments to ensure seamless client service and efficient workflows. Qualifications: - Proven experience in a front desk, receptionist, or administrative role, preferably in a customer-focused environment. - Excellent communication and interpersonal skills. - Basic understanding of visa processes or experience in a consultancy firm is a plus. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook). - Strong organizational skills and attention to detail. - Ability to multitask and handle a fast-paced environment professionally. What We Offer: - Competitive salary. - Opportunities for professional development and career growth. - A supportive and team-oriented work environment. How to Apply: Interested candidates should submit their resume and a brief cover letter outlining their qualifications and experience to WhatsApp 03001185555. CV must have picture of the candidate. Job Type: Full-time Pay: Rs30,000.00 - Rs35,000.00 per month #J-18808-Ljbffr Human Resources