Operations Senior Manager - Farah Experiences

دوام كامل في a Laimoon Verified Company في UAE

نُشرت يوم January 16, 2025

تفاصيل الوظيفة

Job Scope: General Scope:Supervise and evaluate the team including recruitment, training, development plans, and all departmental policies.Maintain departmental health & safety documents, policies, procedures, and performance standards to ensure these are up to date, correct, and propose changes as appropriate.Implement strategies to maintain and improve guest satisfaction survey, happiness survey, and mystery shopper.Openly communicate appropriate and useful information through various channels to include department meetings and briefings.Motivate colleagues through the effective implementation of incentive, recognition, and rewards programs.Handle any routed guest complaints, take corrective action, and route related communications to appropriate colleagues.Manage any emergency situations that may arise in order to minimize possible damage, loss, or injury to any guests, colleagues, or company property.Prepare the annual operating and capital budget.Participate in the park duty manager program.Fulfill any additional tasks/projects as required.Financial Accountability:Develop the department Budget/OPEX/CAPEX annually.Analyze, control, and monitor/report operating expenses and labor expenses.Maintain building facilities, equipment, and supplies in order to minimize damage, reduce waste, and control costs.Approve purchases per institutional procurement policy.Actively seek and implement other products and packages to increase other park revenue.Rides & Attractions Specific:Manage the departmental budget to establish proper ordering of necessary supplies.Manage overall daily operation readiness while maintaining integrity of ride systems.Occasionally take part in the department duty manager program (OPS 1) for the Operations department.Work closely with the Health and Safety department on safety initiatives that benefit the wellbeing of the guests and colleagues.Actively participate in safety-related trainings for the Rides and Attractions team.Implement strategies to improve operational systems.Essentials:Higher secondary or equivalent.Minimum 3 years experience leading teams within a theme park, hospitality, or retail environment with demonstrated success.Must be available to work varying shifts/hours based on business need to include opening, mid, and closing shifts, nights, weekends, and holidays.Worked in the leisure/entertainment industry for a minimum of 5 years.Excellent interpersonal and communication skills.Strong leadership skills.Able to work independently.Excellent guest services skills.Excellent decision-making skills.Ability to tactfully handle stressful situations.Maintain confidentiality and respect and observe company protocols.Computer skills able to prepare basic reports in Excel, presentations in PowerPoint.Basic financial skills and knowledge (P&L).Excellent spoken and written English skills.Desirable:Bachelor's degree in relevant subject.Working at Height (OSHAD compliant) qualification.Advanced financial skills (P&L) and ability to prepare and manage a budget.Develop team for social and cultural events.Ability to speak additional languages.

#J-18808-Ljbffr Management & Operations

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

الشركة المعلنة عن الوظيفة

Confidential

تحسين فرصتك لحصول على وظيفة خذ دورة عبر الإنترنت على إدارة العمليات ابتداءً من الآن.

Boost Productivity By Lean Management Alpha Academy

89 درهم
~~735 درهم~~

مدة الدورة التدريبية: Upto 2 Hours

التسجيل
Operations and Warehouse Management Diploma John Academy

89 درهم
~~1,469 درهم~~

مدة الدورة التدريبية: 43 ساعة

التسجيل

انظر جميع الدورات

See All Operations Jobs

Operations Senior Manager - Farah Experiences

تفاصيل الوظيفة

Apply safely

الشركة المعلنة عن الوظيفة

Confidential

Manager - EIT & Integration Engineering

Senior RBI Engineer (Fixed Term - 24 Months)

Senior Instrument Designer

Senior Project Controls Engineer

Senior HVAC Designer

Senior Civil Designer

Senior Architectural Engineer

Senior Reservoir Engineer

Head of Supplier Relationship Management

T&I Senior Engineer - Offshore

CNC Programmer & Operator

HWO Operator

Rope Access Project Manager

Contract Manager

Bid/ Tendering Manager

HR Manager

Project Engineering Manager

Mechanical Completion Manager

Well Integrity Engineer (Petroleum

الوظائف

الدورات التدريبية

الموقع

تواصل معنا

الصفحة الرئيسية الإمارات العربية المتحدة Operations Senior Manager - Farah Experiences

الصفحة الرئيسية الإمارات العربية المتحدة Operations Senior Manager - Farah Experiences

Operations Senior Manager - Farah Experiences

تفاصيل الوظيفة

Apply safely

الشركة المعلنة عن الوظيفة

Confidential

Similiar Jobs that might interest you

Manager - EIT & Integration Engineering

Senior RBI Engineer (Fixed Term - 24 Months)

Senior Instrument Designer

Senior Project Controls Engineer

Senior HVAC Designer

Senior Civil Designer

Senior Architectural Engineer

Senior Reservoir Engineer

Head of Supplier Relationship Management

T&I Senior Engineer - Offshore

CNC Programmer & Operator

HWO Operator

Rope Access Project Manager

Contract Manager

Bid/ Tendering Manager

HR Manager

Project Engineering Manager

Mechanical Completion Manager

Well Integrity Engineer (Petroleum

لماذا تقوم بالإبلاغ عن هذه الوظيفة؟

تنبيه الوظائف الشاغرة من ليمون fresh jobs directly from websites*

الوظائف

الدورات التدريبية

الموقع

تواصل معنا