Systems Engineer Specialist

Requisition Details & Talent Acquisition Consultant REQ: 134434 and Keabetswe Modise Work location Hybrid – onsite Mon, Tue and Wed in line with the requirements as they arise. MUST BE JHB Based Job Family Information Technology Career Stream IT Operations Leadership Pipeline Manage Self: Professional Job Purpose To provide specialist technical expertise and support in installing, testing, tuning, optimising, diagnosing problems, repairing, upgrading, and maintaining both externally and internally supplied hardware and systems software (i.e. Operating systems, data management products, office automation products, embedded systems, and other utility enabling software and related equipment). Job Responsibilities

1. Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
2. Stay abreast of developments in the field of expertise, ensuring personal and professional growth.
3. Understand and embrace the Nedbank vision and values, leading by example.
4. Identify opportunities to improve or enhance processes, adding value to Nedbank.
5. Ensure adherence to documented procedures by auditing service delivery functions.
6. Ensure the correct and effective use of system hardware and software.
7. Resolve issues by inspecting malfunctioning computer hardware, software, and/or components - analysing cause, and planning repair procedures. Recommend solutions through the investigation of service problems.
8. Support the business process needs by performing and consulting on a variety of technical tasks in the diagnosis, repair, maintenance, and installation of computers and/or related equipment.
9. Ensure documentation for relevant systems software product and operational documents are prepared and maintained.
10. Approve and recommend actions to be taken and identify those which merit action.
11. Adhere to organisational process by ensuring standards are implemented and correctly applied when designs are reviewed or designed.
12. Enable decision-making and technical reviews.
13. Ensure contingency during disaster recovery (DR).
14. Provide sustainable solutions per incident by conducting root cause and trend analysis.
15. Ensure knowledge management, continuity, and team success through constructive participation in a diverse team and by sharing knowledge with the team. Maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems across domains.
16. Meet the organisation's problem management needs through liaising with suitable vendors.
17. Build sound professional relationships.
18. Ensure understanding of client needs.
19. Ensure accurate reporting to stakeholders.
20. Provide advice to junior staff by participating in peer reviews and providing technical mentoring.
21. Enable recommendations and planning for the tuning of system hardware and software.
22. Monitor system efficiency against published SLAs.
23. Recover costs by ensuring time is captured correctly and against the correct project.
24. Ensure end-to-end project delivery.

1. Advanced Diplomas/National 1st Degrees

1. Business writing skills / communications / meeting ethics / minutes

1. 10 years plus exposure to IT environment with a minimum of 8 years Systems Engineering.
2. Non-negotiable skillset and experience - Administering Linux or Unix, RedHat, Suse Linux, Devian, Ubuntu, AIX, SCO, HP/UX.
3. Between 3-5 years' experience working on Linux.

1. Red Hat Linux
2. VMware
3. Azure
4. AWS
5. Chef
6. Satellite
7. ZVM Systems

1. Banking knowledge
2. Banking procedures
3. Business Acumen
4. Business principles
5. Business terms and definitions
6. Communication Strategies
7. Data analysis
8. Governance, Risk and Controls
9. Industry trends
10. Microsoft Office
11. Principles of financial management
12. Principles of project management
13. Relevant software and systems knowledge
14. Research methodology
15. Decision-making process
16. Business writing skills
17. Relevant regulatory, compliance and risk legislation
18. Cluster Specific Operational Knowledge
19. Information Technology concepts
20. System Development Life Cycle (SDLC)
21. IT Risk and security principles
22. ITIL
23. Single Operating system
24. Application systems
25. Computer Hardware & Software
26. Specific technology relevant to domain
27. System Engineering Concepts
28. Domain specific utilities

1. Decision Making
2. Influencing
3. Innovation
4. Building partnerships
5. Compelling Communication
6. Driving for Results
7. Technical/Professional Knowledge and Skills