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Description Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician Interns to join our expanding team in the Greater London area. This position involves hardware and network diagnostics followed by physical repair. All interns will be exposed to independent work and in a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. As an intern, you will participate in our 12-week internship program in our London Data Centers. Duties & Responsibilities You will have the opportunity to provide our internal workforce with infrastructure related support, resolving tickets related to HW (Motherboard, RAM, CPU, GPU, etc) and networking tickets (Link Down, Optics Replacements, Switch Replacements, etc). In addition to hardware and network repair, interns will learn how to install equipment, create documentation, innovate solutions, and fix complex problems within the data center space. Duties Include
- Hardware troubleshoot in servers which are not live with an AWS technician's supervision
- Understand the importance to meet SLA’s against assigned trouble tickets
- Follow the AWS technician's during network troubleshooting
- Replace Media (SSD/HDD) according with AWS Data Tech guidance
- Perform regular server hardware repairs (drives, motherboards etc) under the guidance of experienced techs
- Interact with third party vendors & contractors who are working on site
- In pursuit of IT Certification or Technical/Bachelors Degree within a relevant technical field such as Information Technology, Computer Hardware Repair or similar
- Excellent communication skills, both written and verbal
- Ability to work well with others in a team environment, displaying excellent time management skills
- Basic knowledge of Linux is an advantage
- Basic knowledge of networking is an advantage
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