Client Engagement Manager

Job Responsibilities

• Customer Acquisition
• Strong positioning in the market as thought leaders and solution-driven organization
• Build strong relationships with various stakeholders at customer locations, across IT and Business
• Work closely with Practice to understand propositions which can be pitched to prospects/customers
• Understand market dynamics to know where the market is going and what competition/OEMs are doing
• Work closely with OEMs to become their preferred partner
• Ensure quarter-on-quarter achievement of targets (Order book, Revenue, GM)
• Teamwork
• Understanding of Industry and technologies
• Coordinate with product team, marketing, and support in BAH & other offices to ensure revenue and customer satisfaction goals are met
• Build new business cases for software & IT Infrastructure solutions, identifying appropriate return on investment, defining strategy for a particular area of business, and presenting recommendations for future approaches
• Create new customers in BAH from Government, Banks & private sectors
• Regular meetings with strategic customers and prospects
• Focus on increasing brand awareness, bringing in new customers, and meeting quarterly targets
• Manage product/service mix, pricing, and margins according to agreed goals and quota
• Communicate with and leverage vendors and partners to develop business
• Present at customer meetings, seminars, trainings, and webinars as required
• Maintain sales certifications as required for product vendors
• Individual responsibility for new business and self-management; however, you will be part of a growing team with the same job title

Requirements

• People Management
• Business Domain Knowledge
• Relationship Management
• Desire to Achieve & Excel
• Market Intelligence
• Commitment and Focus
• Software Sales
• Consultative Selling
• Process Compliance & Improvement
• Sales Certification
• 6-8 years' experience in IT industry; minimum 4 years in IT sales
• MBA, BE, or Diploma in Marketing/Sales