IT Onsite Support Team Lead

دوام كامل في DICETEK LLC في UAE
نُشرت يوم January 15, 2025

تفاصيل الوظيفة

Educational Qualification

  • Bachelor’s degree in Electronics, Computer, Telecom Engineering, IT, Computer Science, or a relevant field
  • CCNA (is a plus)
  • Google Administrator
  • Master’s degree in a related field or MBA is a plus
  • PMP, PRINCE2, ITILv3 certificates is a plus

Experience

  • 5-8 years in field and relevant related IT functional areas; A technical associate/undergraduate degree or equivalent relevant experience preferred
  • Minimum of 2 years of previous experience in a leadership or management role, preferably in the IT, telecom, or education sector.

Essential Skills

  • Ability to work with minimal supervision
  • Proficiency in Arabic and English
  • Team player with good interpersonal skills
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Customer service oriented
  • Ability to work under pressure
  • Team management skills
  • Demonstrated interpersonal skills including communication, mentoring, coaching, and the ability to interact with colleagues at all levels
  • Application software and operating systems
  • Overall understanding of Networking including Switches, Servers, Cables, Racks, Firewalls, LAN, WAN, TCP/IP
  • Dynamic, energetic, motivated, positive outlook; skilled in a computerized work environment utilizing Microsoft Office, specifically Word and Excel
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