Customer Financing Sr. Specialist (Korean Speaking)

Customer Financing Sr. Specialist (Korean Speaking)

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Description and Requirements

• Responsible for the daily management of assigned portfolio.
• Focal point for collections, credit and order management, dispute management, funding and managing customer inquiries.
• Develops and maintains strong working relationships with Business Partners.
• Proactively identifies, reports on and drafts action plans to address potential and actual exposure.
• Prepare weekly portfolio review, forecast monthly collection and other required reporting.
• Monitor and resolve pended orders and invoices.
• Raise payment request for allocation according to remittance advice.
• Prepare contract for new partner on-boarding.
• Timely billing, collection and adjustment for interest.
• Support reconciliation and funding activities.
• Responsible for territory risk management and customer satisfaction attainment and keeps customers appraised of the condition of their accounts and their ability to support current and future financing volumes.
• Work closely with internal & external stakeholders for account management and dispute resolution.

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