Movate | Technical Support Engineer

Hello Folks,We are hiring for technical support in Movate - Formerly CSS Corp pvt ltd. We have shortlisted your profile from Naukri for technical support with Movate . Looking for candidates with excellent communication skill for technical support role.Interested candidates can drop your resume to this number or email your resume.Keerthana HR (strictly call at 11:00 AM to 6:00 PM) (Monday to Friday) 7200913530 Minionkeerthana.Gnanaselvan@movate.comJob Role and responsibilitiesCandidate would be responsible for handling customer calls and troubleshooting technical issues related to network Devices.Ensure resolution provided in the first interaction with the customer.Candidate should be flexible with 24/7.Candidate should be excellent in English communication.Any experience who are willing to work with technical process can also apply.Experience with technical voice will be preferable.International voice experience will be more preferable.Required Candidate profile CTC Role / Designation - Technical supportCandidate would be responsible for handling customer calls.Should Have CCNA certificate or CCNA based knowledge to troubleshoot US Clients.Should base strong knowledge DHCP, DNS, IP Configurations, LAN, WAN.Will coordinate international clients for troubleshooting technical issues.Ensure resolution provided in the first interaction with the customer.Qualification must be 10+12+UG/PG with experience can be required.Perks and Benefits Level - L1Salary - Experience 5.5lpaShift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break)cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office)Work Location -ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005Language: Excellent in English is mandatory Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund Schedule: Night shift (rotational) AGG