BayOne Solutions | Customer Success Manager

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer service experience and helping customers achieve their desired goals.ResponsibilitiesOwn overall relationship with assigned clientsEnsure retention and satisfaction of all assigned clients for products related to Wireless, Networking, CloudAid clients in achieving their goalsQualificationsBachelor's degree or equivalent experienceExperience in customer success team from B2B platformExpertise in managing customers for products related to Wireless, Networking, CloudStrong written and verbal communication skillsExperience in ILL (Internet Leased Line), GVPN, NDE, CISCO WebEx, MS Teams, Managed hosting Services, MVOIP, GSIPDetail oriented and analyticalDemonstrated ability to increase customer satisfaction AGG