Customer Service Manager In Training

Are you ready to take the next step in your career?

• Above award rates and training provided
• Dynamic growing company
• Potential for promotion
• Multiple opportunities available

Drakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to our unprecedented growth, we provide excellent career opportunities within our company. The successful applicant will be given the opportunity to supervise the customer service department and tailor the stores service and products offered, in order to meet the specific needs of the customers within the local area. Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:

• Unparalleled commitment to customer service
• Passion and enthusiasm, with a very "hands on" approach
• Excellent communication skills
• Front end and POS knowledge would be highly desired
• Ability to liaise with both team members and management
• Strong leadership and delegation skills
• Ability to coach, train and performance manage team members
• Commitment to work health and safety standards

To succeed within our organisation, applicants must be able to:

• Display a passion for customer service
• Express a positive "can do" attitude
• Problem solve
• Lead by example
• Motivate a team
• Communicate effectively with management, team members and customers

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