Senior Business Analyst

Net2Source Inc. WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Technical Recruiter | IT Consultant | HR Recruiter | Sourcing Specialist

• As a Senior Business Analyst, this role will be responsible for performing business requirement gathering for a number of systems and business processes in the APAC region.
• This role will be working directly with various business groups and IT teams within Chubb to ensure appropriate solutions are put in place to support the requirements of both internal and external users.
• The Lead Business Analyst will be involved from initial scoping, discovery, and documentation of requirements right through the post-implementation and continuous improvements.

• Define, estimate, and plan detailed approach to analysis work streams.
• Facilitation of requirements gathering workshops or discovery.
• Understand the business domain / needs and help convert those into effective IT solutions.
• Collaborate with BAs and other technical and non-technical resources to ensure holistic and complete solutions.
• Capture detailed requirements from business users and stakeholders. Document these requirements into User stories and/or Business Specifications for review and approval by business customers.
• Provide on-site support and management of User Acceptance Testing (UAT).
• Ensure that change management processes are adhered to.
• Provide business logic recommendations and solutions aligned with business objectives.
• Support Testing processes (both IT and business testing).
• Work with users to establish best practice principles.
• Play an active role in all phases of the project lifecycle, encompassing planning, functional design, development, testing, user liaison, training, deployment planning and execution, and end-user support.
• Practical experience of estimating and detailed planning of analysis work streams and reporting against the plan.
• Experience of designing and working with clearly structured frameworks and approaches to analysis.
• Ability to complete User stories, Business Specifications, Use cases, Functional Specifications, Workflow Diagrams, Gap Analysis, Business Case, and ROI Analysis documents, as required.
• Passion for analysis and awareness of best-in-class practices across the insurance industry.
• Problem solver with a curious mindset.
• Expertise in business analysis tools and techniques (Including Agile, Scrum, Kanban).
• Data-driven evaluator using insight from markets, customers, competitors.
• Technical knowledge, understanding architecture, development, and systems.
• Commercial thinker, challenger of the norm.
• Strong relationship builder and engaging facilitator skill set.
• Process and requirements engineer, resolver of ambiguity and conflicts.
• Clear and concise communicator, understands and adapts to the audience.
• Influential, knowledgeable, and decisive.
• Skilled negotiator, manages complexity.
• Experience with Web technologies.
• Demonstrable practical experience of working with remote teams in a multi-site environment with previous exposure to remote programming teams.

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