الصفحة الرئيسية المملكة العربية السعودية Medical Records Auditor
الصفحة الرئيسية المملكة العربية السعودية Medical Records Auditor
Medical Records Auditor
تفاصيل الوظيفة
What will you do as a Delivery Station Liaison?
- Respond to customer escalations directly, contacting them via phone and email to understand the problem and obtain information needed to help them get their parcel.
- Empathise with and prioritise customer needs, and communicate with stakeholders to resolve customer issues.
- Act as an interface between our customers and the external delivery service partners in order to identify possible causes, solve problems and, if necessary, arrange a redelivery.
- Build relationships and liaise every day with the Amazon Logistics team in the station to help get the best outcome for our customers.
- Treat customers with respect, resolve conflicts and set appropriate expectations.
- Approach problems logically and with good judgment to ensure the best customer outcome.
- Make quick and effective decisions on behalf of the customer.
- Work a full-time, shift-based schedule (40+ hours per week).
- Monitor customer deliveries in real-time for delivery success.
- Perform the following tasks, with or without reasonable accommodation:
- Locate packages in station warehouse and liaising face to face with delivery station stakeholders.
- Work in an environment where the noise level varies and can be loud.
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الشركة المعلنة عن الوظيفة
Dr. Sulaiman Al Habib Medical Group
-
First Aid at Work Level 2 London Institute of Business & Management59 درهم
661 درهممدة الدورة التدريبية: Upto 5 Hours -
Counselling Strategies Global Edulink131 درهممدة الدورة التدريبية: Upto 5 Hours
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