Service Administrator

دوام كامل في a Laimoon Verified Company في Saudi Arabia
نُشرت يوم January 11, 2025

تفاصيل الوظيفة

Purpose of the Job:

Support Service Manager and coordinate service-related activities within the company to contribute to achieving sales targets.

Educational Background Requirements:

Diploma or Bachelor degree in Business Administration, Commerce, or Marketing.

Experience Required:

2-3 years of work-related experience (Marine / Oil & Gas / Petrochemicals).

Required Skills and Special Requirements:

Fluent in English.

Excellent organizational, administrative, and communication skills.

Ability to deliver high standards of customer service.

Result-oriented and customer-focused.

Ability to multi-task in a constantly changing environment.

Proficient in Microsoft Office and any other software related to Sales (ERP).

Duties and Responsibilities:

Receive customer enquiries for service.

Raise quotations quickly and efficiently in accordance with company procedures/guidelines and ensure follow-up for all queries received.

After receipt of customer confirmation, liaise with technical staff to schedule attendance of service.

Coordinate with customers or port authorities for gate pass issuance and other required permits.

Arrange for hotel and flight bookings when required.

Prepare, schedule, record, coordinate, and monitor the assigned services.

Monitor contract compliance to applicable practices, policies, standards, and specifications for the services, service reports, certificates, and invoices.

Interact daily with the service team to interpret their needs and requirements.

Coordinate and communicate daily with external clients and internal team to provide assistance and support on issues related to the services.

Review service deliverables and initiate appropriate corrective actions.

Prepare and manage requests for all external government and client site access for service personnel and vehicles.

Initiate and execute requests for logistics and transportation of service-related activities.

Manage and follow up on client requests for quotations for items and services from third-party suppliers.

Prepare, verify, and submit invoices and all documents required as per client policies and procedures.

Prepare and update reports on service activities and invoices as required by the management and client.

Evaluate and ensure complete compliance with contract requirements.

Job Types: Full-time, Permanent

#J-18808-Ljbffr Trade, Import & Export

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