تفاصيل الوظيفة
Company Description Located on the coveted south shore of Maui in Wailea, Fairmont Kea Lani is Hawaiʻi’s only all-suite and villa luxury oceanfront resort. This newly transformed, distinctive property is located on the sunny shores of Polo Beach amongst 22 acres of tropical landscape, offering authentic Hawaiian cultural experiences and genuine personal service that embody the spirit of Aloha. From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love! What is in it for you:
- Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like Basic life insurance, TDI, and Long-Term Disability for regular Full-time and Part-time employees.
- Flexible spending account (FSA).
- 401(k) retirement savings plan and matching program.
- Paid Vacation, holidays, personal and sick days.
- Food & Beverage, Spa and on property specific discounts (venue and property specific discounts may vary).
- Wellness Offerings.
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Employee Activities.
- Oversee all aspects of In-Suite Dining operations.
- Provide an active presence during peak business hours.
- Keep up with current trends related to in-room luxury dining and experiences.
- Target areas that will allow In-Suite Dining to achieve exceptional guest satisfaction results.
- Evaluate areas with opportunities for revenue growth through implementation of menus and amenity options that cater to our guests' needs and anticipate their wants.
- Manage labor and operating expenses through effective scheduling, budgeting, purchasing, and forecasting.
- Compile month-end financial recap of In-Suite Dining to include actual results versus forecast/budget/previous year and submission of analysis.
- Ensure all brand standards and programs are in place and maintained.
- Have full knowledge of all menu items, garnishes, contents, and preparation methods for all food and beverage venues on property.
- Collaborate with other departments at the Kea Lani to contribute to the overall smooth operation of the hotel.
- Drive revenue and profit through the implementation of strategies, practices, and promotions.
- Conduct monthly and quarterly inventory counts.
- Recruit, motivate, coach, and discipline In-Suite Dining colleagues.
- Lead the team in all aspects of the venues’ culture to ensure service & hospitality standards are followed.
- Train, evaluate, and promote the growth and development of internal talent.
- Complete one-on-one meetings and performance reviews in accordance with company guidelines.
- Maintain the safety and sanitation of the outlet in adherence to local Health Department and EHC safety guidelines.
- Must be able to effectively communicate both verbally and in writing, with all levels of colleagues in an attentive, friendly, courteous, and service-oriented manner.
- Must be able to speak, read, write, and understand the English language.
- Requires good communication skills, both verbal and written.
- Must be service-oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.
- Must possess basic computational ability.
- Must possess computer skills, including, but not limited to, Microsoft Word, Excel, and e-mail functions.
- Understanding of emerging trends and applying them to future business planning.
- Understanding of Hawaii regulations and enforcement agencies.
- Flexibility in approach to problem-solving and creative thinking.
- Maintain a professional working environment and attitude.
- High School diploma or equivalent or vocational training.
- Minimum of two years management experience in Food & Beverage operations required.
- Experience in Silverware system is an asset.
- TB Clearance.
- Maui County Liquor Card.
- Food Safety Certification or ServSafe Certification.
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