National Library Board | Manager, Intelligence and Investigations (ECD) (1-year temporary contract)

What the role is: The Enforcement and Compliance Division (ECD) is part of SSG’s Incentives Management and Enforcement Group (IMEG), contributing to pan-organisational efforts of building an effective, responsive, and inclusive CET eco-system through effective grant management, Skills Development Levy Collection, and enforcement against external fraud and abuse. Through monitoring, intelligence, audit, and investigation efforts, ECD drives SSG’s enforcement actions against errant entities and individuals to prevent abuse or contraventions of SSG’s funding, the Private Education Act, SkillsFuture Singapore Agency Act, Skills Development Levy Act, and the respective regulations under the purview of SSG. What you will be working on: The division oversees the conduct of inquiries and investigations of cases related to: Abuse of incentives and grants administered by SkillsFuture Singapore (SSG); Contraventions under the Private Education Act, SkillsFuture Singapore Agency Act, Skills Development Levy Act, and the respective regulations. The Manager candidate will have the following key responsibilities: Conduct verification calls relating to SSG’s funding support; Handle requests related to refunds or reinstatements; Gather information and intelligence pertaining to training providers and enterprises; Conduct field surveillance on entities or individuals as part of intelligence gathering for cases; Prepare statistical updates on a regular basis; Any other administrative duties as assigned. What we are looking for: Tertiary qualification; Up to 3 years of relevant enforcement work experience; Good knowledge and hands-on experience with Microsoft Excel (such as formula functions, pivot tables); Good knowledge of other Microsoft Office tools such as Word and PowerPoint; Effective team player with excellent communication and interpersonal skills to engage service providers and internal and external stakeholders; Good disposition and willingness to learn; Able to work independently; Candidates without the required qualification but with relevant experience are welcome to apply. About SkillsFuture Singapore: SkillsFuture Singapore (SSG) is a statutory board under the Ministry of Education (MOE). It will drive and coordinate the implementation of the national SkillsFuture movement, promote a culture and holistic system of lifelong learning through the pursuit of skills mastery, and strengthen the ecosystem of quality education and training in Singapore. SSG will strengthen the adult training infrastructure by taking on all existing functions of the Committee for Private Education (CPE) and guide the Institute for Adult Learning (IAL) to enhance the capabilities and professionalism of adult educators. SSG will play a key role in the quality assurance for private education institutions and adult training centres. Together with educational institutions and training partners, SSG will ensure that students and working adults have access to high-quality, industry-relevant training throughout life. SSG will also bring together synergies in continuing education and training (CET) and pre-employment training (PET), so skills requirements will continue to meet the demands of different sectors of the economy. #J-18808-Ljbffr