Demand Planner | Automotive | Supply Chain | Global Aftersales

Demand Planner | Automotive | Supply Chain | Global Aftersales

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. Overview of the role: As part of the Inventory Control team within Global Aftersales at Al-Futtaim Automotive, the role focuses on balancing inventory costs with service levels, adhering to business recommendations. Currently, the team oversees stock management. The primary responsibility is to enhance forecast accuracy at both national and branch levels to ensure the timely procurement and availability of the right stock for customers. This is achieved by leveraging tools like Syncron to monitor demand transactions and taking proactive measures to mitigate the risk of stockouts. Continuous alignment with stakeholders is essential to understand business and market requirements, ensuring optimal stock health. What you will do:

1. Demand Planning & Analysis • Successful delivery of operations and projects objectives. • Liaise with internal and external stakeholders to understand business requirements. • Ensure all urgent branch orders are processed on time, articles are created on time, branch stakeholders are kept up to date on ETA. • Expedite parts delivery from PDC to branches to service end customer and maintain branch NPS score. • Support discussions with OEM/Principals to understand Supply Chain constraints and implement measures to mitigate risk. • Conduct branch visits, liaise with stakeholders at all levels, review branch performance on a monthly basis. • Standardize and continuously improve inventory management/Supply chain delivery operations. • Initiate and participate in Kaizen activities. • Evaluate stock performance based on turnover, sales, lost sales, lead time and other factors affecting inventory performance. • Minimize the risk of aged stock by evaluating excess and slow-moving inventory and proactively discuss with sales & service teams for action plan. • Provide recommendations to product team to improve stock health and service levels. • Update and maintain parts data health.
2. Brand Lead (For a specific Automotive Brand/Branch)• Responsible as single point of contact for all Dealerships/Workshops/Bodyshops in the UAE for respective brand for Stock/Supply Chain management. • Recall and Redistribution Order Processing and Follow up. • Monitor Auto Replenishment orders. • Review and Ensure availability of Stocked Parts at Branches. • Follow up on Service Level with respective Branch Representative.
3. Lost Sales Analysis & Improvement • Gather inquiry information and analyze to identify part numbers that could increase company revenue. • Collect Lost Sales information from Sales team and take necessary action to improve availability. • Review Stocked and Non-Stocked Items and analyze root causes and coordinate to Ordering team for further actions. • Proactively work with Sales team to avoid Lost Sales or Local Purchase.
4. KPI Dashboard • Service Level • Branch Stock Health • Forecast Accuracy • Back Order ageing • Local Purchase • Lost Sales

Required skills to be successful: • Extensive knowledge of Inventory management systems & Supply chain modules in ERP systems like SAP. • Skilled in problem solving and continuous improvement methodologies. • Proactive and detail-oriented individual who can effectively manage multiple tasks. • Understanding of agile way of working. About the Team: In this position you will be working in a fast paced and diverse Automotive supply chain environment. You will report directly to the Senior Manager - Global Inventory Management. What Equips You For The Role: • Bachelor's/Master’s in supply chain management, Industrial Engineering or equivalent. • Around 5 years of experience in the field of Supply Chain, preferably with Automotive experience. • Proficiency in MS Office (Word/ Excel/ PowerPoint/MS Projects). • Ability to work under pressure in a high-paced environment. About Al-Futtaim Automotive A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia, and Africa. Our core business activities include distribution, manufacturing, leasing, and aftersales, firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment. What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward. #J-18808-Ljbffr