Sr. Quality Analyst - ISO 9001 : 2015

About the Company: Businesses of all sizes are faced with a rapidly changing competitive environment. Companies that possess both the ability to successfully navigate obstacles, and the agility to react to market conditions, are better positioned for long-term success. Analytix Solutions helps your company tackle these types of challenges. We empower business owners to confidently make informed decisions and positively impact profitability. We are a single-source provider of integrated solutions across multiple functional areas and disciplines. Through a combination of cross-disciplinary expertise, technological aptitude, and deep domain experience, we support our clients with efficient systems and processes, reliable data, and industry insights. We are your partner in strategically scaling your business for growth. About the Role: Support the Quality Manager in the development and implementation of the Quality Management System (QMS). Conduct internal audits to assess the compliance with quality standards, policies, and procedures. Collaborate with cross-functional teams to ensure processes and service delivery meet defined quality requirements. Assist in the development and implementation of corrective and preventive actions to address identified issues and improve processes. Provide support and guidance to employees regarding quality standards, procedures, and best practices. Monitor and analyze quality performance metrics, including customer complaints, to identify trends and areas for improvement. Assist in the preparation and presentation of quality reports to management, highlighting performance indicators and improvement initiatives. Stay updated with the latest industry standards and regulations related to quality management and share relevant information with the team. Responsibilities:

• Support the Quality Manager in the development and implementation of the Quality Management System (QMS).
• Conduct internal audits to assess the compliance with quality standards, policies, and procedures.
• Collaborate with cross-functional teams to ensure processes and service delivery meet defined quality requirements.
• Assist in the development and implementation of corrective and preventive actions to address identified issues and improve processes.
• Provide support and guidance to employees regarding quality standards, procedures, and best practices.
• Monitor and analyze quality performance metrics, including customer complaints, to identify trends and areas for improvement.
• Assist in the preparation and presentation of quality reports to management, highlighting performance indicators and improvement initiatives.
• Stay updated with the latest industry standards and regulations related to quality management and share relevant information with the team.

Qualifications: Bachelor's degree in a relevant field (e.g., quality management, business administration) or equivalent work experience. Certified Internal auditor for ISO 9001 QMS from accredited certification body. Minimum of 06 - 08 years of experience in quality assurance/control, preferably in the service industry. Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and communicate quality requirements. Required Skills: Excellent communication and interpersonal skills, Certified Internal auditor for ISO 9001 QMS, Minimum 06 - 08 years of experience in quality assurance/control. Preferred Skills: Experience in the service industry, Knowledge of industry standards and regulations related to quality management.