"Operations Associate (Entry-Level/Fresh Graduates Welcome)"

Join Mentor Match as an operations Associate! Job Title: Operations Success Associate Location: TTK Road, Royapettah-Chennai, India Work Days: Monday to Saturday Shift Time: 11:30 am to 8:30 pm About Mentor Match Mentor Match is a personalized learning platform connecting students with expert tutors for tailored 1-on-1 live sessions. We aim to empower students and ensure seamless experiences for parents and tutors. Position Overview: We are seeking a motivated and organized Operations Executive to join our dynamic team. Key Responsibilities: ● End-to-End Execution: Organize and manage the entire process of trial classes on our platform, from scheduling to follow-up. ● Client Engagement: Ensure clients scheduled for trial classes attend and actively participate in the demo sessions. ● Collaboration: Work closely with our sales team to understand their requirements and contribute to new client acquisition efforts. ● Process Improvement: Continuously analyze and enhance the trial class execution process for increased efficiency and effectiveness. ● Data Analysis: Collect and analyze data related to trial classes and client engagement to provide insights for improvement. ● Communication: Maintain clear and effective communication with both clients and internal teams. What We Offer: ● Competitive salary and benefits package. ● Opportunity to work in a dynamic and growth-oriented environment. ● Professional development and career growth opportunities. ● Collaborative and supportive work culture.