Account Manager(IT Business Solutions/System integrator/Application Development]

Role Offer IT Services and Solutions to customers Job Scope Implement effective and consistent sales processes. Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for IT & Digital services within a defined market. Achieve established sales goals related to the building of necessary pipeline, legitimate contacts made within target market, presentations made to key stakeholders and decision makers, pilots produced, and full service and production agreements executed. Establish sales objectives through effective forecasting. Manage and develop major and critical customer accounts and coordinate the management of account management support when needed. Negotiate all aspects of contractual agreements including terms and conditions, duration, and pricing with the contracting entity. Develop and maintain relationships at the 'C Suite' while understanding and communicating prospective customers' corporate culture. Cultivate and establish good rapport and relationship with clients. Maintain client relationship post-sale as account management to ensure satisfaction, ensure delivery against subsequent work order activity and identify additional opportunity within account based on evolving needs of client over the longer term. Prepare/craft quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients’ needs and requirements. Work well with Operation/Delivery Teams and other relevant stakeholders for account management and smooth service delivery. Ensure proper handling/producing of sales documentation with strict adherence to company policies and processes. Research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results. Cold calling to arrange meetings with potential customers and prospects. Interface with vendors/suppliers and build relationships. Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager. Job Requirements Strong business-related knowledge, conscious and sensitive to business practices. Ability and desire for sales job with a confident and determined approach. Matured, proactive and able to work independently with minimal supervision. Capable of thriving in a competitive market. Highly self-motivated and ambitious in achieving goals. Meticulous, detailed, resourceful and result-oriented. Work with high energy, self-responsibility, and determination. Team player and able to work under a fast-paced environment. #J-18808-Ljbffr