Pharmacy Operations Manager ( Lahore )

Company Description Healthwire is on a mission to use technology to improve healthcare outcomes and impact the lives of millions of Pakistanis. We are the fastest growing healthcare app, digitizing the back-end offices of doctors to bring patient data online and fulfill all healthcare needs of patients throughout their healthcare journey. Role Description Responsibilities:

• Lead and inspire a team of pharmacy staff, including pharmacists and pharmacy assistants, to deliver outstanding customer service and achieve sales goals.
• Ensure the branch operates in compliance with all regulatory requirements and company policies and procedures.
• Oversee inventory management, stock control, and ordering of pharmaceutical products to maintain adequate stock levels and minimize stockouts.
• Monitor prescription dispensing and ensure accuracy, adhering to legal and ethical standards.
• Address and resolve customer inquiries, complaints, or concerns promptly and professionally.
• Analyze sales and market trends, identifying opportunities for business expansion and improvement.
• Collaborate with the marketing team to plan and execute promotional campaigns, loyalty programs, and community engagement initiatives.

• Bachelor's degree in Pharmacy or a related field. A PharmD qualification is preferred.
• Proven experience in a managerial role within the pharmaceutical or retail industry.
• Ability to handle multiple tasks and work well under pressure.
• More than 4 years of experience.