Digital Transformation Expert

دوام كامل في Client of MENA Consultant في Saudi Arabia

نُشرت يوم January 3, 2025

تفاصيل الوظيفة

Location: Riyadh, KSA. Years of Experience: 5-7+ years of relevant experience. Project Duration: 1 year. Language Requirements: Fluency in English and Arabic (written and spoken). We are seeking a skilled and innovative Digital Transformation Expert to lead and support digital transformation initiatives over a one-year engagement. The ideal candidate will bring extensive experience in aligning digital strategies with business objectives, implementing IT governance and ITSM processes, and delivering measurable results in technology-driven projects.

Key Responsibilities

Digital Transformation Initiatives:
- Design, implement, and oversee digital transformation strategies that align with the organization's business goals and objectives.
- Evaluate current digital capabilities and identify opportunities for transformation and innovation.
IT Governance and ITSM Processes:
- Establish and implement IT governance frameworks to ensure alignment with strategic goals.
- Oversee ITSM processes, including ITIL implementation and the use of ITSM tools to improve service management.
Policy Development and Compliance:
- Develop, implement, and monitor IT policies and procedures to ensure compliance with industry standards and regulations.
- Provide guidance on policy updates and process improvements.
Project Management:
- Manage digital transformation projects using PMP or PRINCE2 methodologies.
- Coordinate cross-functional teams to deliver projects on time, within scope, and within budget.
Business Continuity and Disaster Recovery:
- Develop and maintain IT Business Continuity and Disaster Recovery plans.
- Ensure robust systems and processes are in place to mitigate risks and ensure operational resilience.
Information Security and Risk Management:
- Assess and mitigate risks related to information security and ensure alignment with best practices and standards.
- Collaborate with stakeholders to design and implement effective security measures.
Service Reporting and Performance Management:
- Develop KPIs and service performance metrics to monitor and evaluate IT services.
- Manage SLA and OLA agreements, ensuring alignment with service delivery goals.
Budget Management:
- Manage IT budgets, including CAPEX and OPEX, to optimize resources and achieve cost-efficiency.
- Provide regular budget reports and recommendations for financial planning.

Key Qualifications and Skills

Experience:
- 5-7+ years of experience in digital transformation, innovation, management consulting, or related fields.
- Hands-on experience in implementing digital transformation initiatives and ITSM processes.
- Proven track record of developing and executing IT governance frameworks, policies, and strategies.
Technical Expertise:
- Strong knowledge of ITSM tools, ITIL implementation, and best practices in service management.
- Experience in IT business continuity, disaster recovery planning, and risk management.
- Familiarity with service reporting, KPI development, and SLA/OLA management.
Certifications:
- PMP or PRINCE2 certified (or equivalent project management certifications).
- ITIL certification is highly desirable.
Skills:
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication, collaboration, and stakeholder engagement abilities.
- Budget management experience, including CAPEX and OPEX planning.

Note: This is a one-year engagement role with the possibility of extension based on project needs and performance.

Company Industry

Consulting
Management Consulting
Advisory Services

Department / Functional Area

IT Software

Keywords

Digital Transformation Expert

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