Insurance Consultant
تفاصيل الوظيفة
Zurich Middle East is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally. As an Insurance Consultant, Sales you will develop and manage the relationship with distribution partners on a global, regional or local level. You will ensure retention, growth of the existing portfolio, and improvements in the service level. Additionally, you will identify opportunities and steer business through the engagement of relevant experts within Zurich. By prospecting and incorporating distribution partners, you will actively build a distribution network.
Job Accountabilities
As an Insurance Consultant, Sales your role will involve:- Building and maintaining a strong understanding, working, and trust-based relationship with distribution partners.
- Regular meetings with distribution partners to discuss the solutions in place and evaluate improvement potential.
- Developing and nurturing relationships with key customer contacts at selected brokers and other Zurich touch points.
- Identifying, analyzing, and securing business development opportunities for Zurich businesses and promoting organizational propositions.
- Acting as the distribution partner's single point of entry into the Zurich organization; taking overall responsibility for the distribution partner within Zurich, escalating their issues as required, and facilitating relationships with other Zurich subject matter experts.
- Establishing a consistent view of the customer across all Zurich businesses and institutionalizing customer relationships at all appropriate functions and levels.
- Maintaining oversight of service delivery to ensure service expectations are fulfilled; taking actions to enforce/reinforce partners' focus across teams.
- Investigating and reviewing customer cases and claims and representing the organization in contentious cases to ensure a speedy resolution in accordance with regulatory requirements and company policies.
- Building strong cross-functional relationships with colleagues in other functions to ensure sales campaigns are executed effectively and contributing to the planning of sales campaigns.
- Carrying out tasks, such as the preparation of customer and distributor reports, to support the implementation of projects to time and quality standards.
- Participating in corporate distribution projects as appropriate (may include managing the implementation of a small project, either as a small discrete initiative or a defined part of a business change program).
Job Qualifications
To be successful in this role you will need:- UAE National with a family book.
- 1-3 years plus experience in a financial field.
- Bachelor's degree in a relevant field.
- Good organizational, time management, and interpersonal skills.
- Strong attention to detail.
- Ability to work in a team and independently.
- Strong reputation for delivery against sales and expense targets.
- Relationship management skills at all levels both externally and within the organization.
- Excellent organization and prioritization skills.
- Advanced knowledge of product lines and the insurance industry.
- Excellent communication, negotiation, and relationship-building skills.
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