General Manager

General Manager - Permanent - GalwayThe General Manager will report to the business director. This person should have multi-faceted experience in overseeing business customer-facing operations as well as human resource, finance, and communication experience. The ideal candidate should be an expert communicator with a strong ability to delegate responsibility and collaborate across a range of departments. Ultimately, the General Manager should be driven by a desire to lead our business to maximum profitability and efficiency.Responsibilities:In association with business directors, develop a strategic plan for continued profitability and growth.Review and improve organisational effectiveness by developing processes, overseeing employees, maintaining a highly motivated work environment, and implementing innovative changes.Adhere to company standards in excellence and quality of service levels.Seek out opportunities for expansion and growth by developing new business relationships.Provide guidance and feedback to help team members strengthen specific knowledge and skill areas.Oversee day-to-day operations of all departments in association with department leads, ensuring profitable and efficient operation of same.Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share.Maintain project timelines to ensure tasks are accomplished effectively.Develop, implement, and maintain budgetary and resource allocation plans.Delegate responsibilities to the best-qualified employees and ensure all policies, procedures, standards, specifications, guidelines, training programs, and company values are maintained.Resolve internal staff conflicts efficiently and to the mutual benefit of all involved.Required Skills and Qualifications:Proven success in a managerial role.Strong decision-making ability.Excellent communication, collaboration, and delegation skills.Proven ability to develop and achieve financial plans.Ability to motivate and lead employees, and hold them accountable.Strong working knowledge of operational procedures.Bachelor's degree (or equivalent) in business management or related field.Experience in conducting performance evaluations.Working knowledge of human resources processes.For a confidential discussion and more information on the role, please contact Deirdre Moran.

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