IT Applications Analyst
تفاصيل الوظيفة
As a IT Applications Analyst (MES) you will be in a business facing role responsible for the configuration, implementation, maintenance and ongoing support of our MES (Manufacturing Execution Systems) areas. A typical day might include, but is not limited to, the following:
- Coordinating across business departments and stakeholders to gather and implement enhancement requests
- Identifying and resolving system issues and appropriately communicating items to management, business process owner and users
- Responsible for IT Applications documentation including converting User Requirement Specifications to a Detail Design Specification, writing Configuration Test Plans and summary reports
- Configuring reports; tabular, trend and labels
- Performing daily business administrative tasks related to functional support and general user account administration
- Providing SME support and working closely with functional departments on projects to develop, implement and enhance the system
- Providing application assistance prior to, during and post Regulatory/Partner inspections
- Processing IT Applications change control requests
- Working with Validation and Quality departments to ensure IT Applications are implemented following development life cycle approach
- Training other IT Applications employees
- Coordinating with other IT Applications team members to implement the system in an efficient manner
- Providing end-user support for IT Applications including troubleshooting problems at the application server level
- Participating or may lead IT Applications systems security access and periodic audit trail reviews
- Contributing in classification and risk assessments of data types
- Extracting, analyzing, and interpreting data from Oracle databases
- Using Oracle tools to perform data analysis tasks, such as SQL Developer and Oracle Data Miner and creating automated data reports using Oracle database systems
- Using Oracle and application performance monitoring tools to troubleshoot and resolve any issues related to Oracle database performance and capacity
- You have experience with technical writing and process mapping
- You possess good verbal and written communication skills
- You have experience in project management
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