Telesales

telesales representatives job description includes: Generating sales: Making phone calls to potential and existing customers to close sales and meet quotas Customer service: Providing support to customers answering questions and resolving complaints Building relationships: Maintaining positive relationships with customers and nurturing them through postsales support Market research: Conducting market research and staying up to date on industry trends Sales reporting: Preparing sales reports and comparing competitors offers Lead generation: Identifying potential customers and converting leads into sales Product knowledge: Researching products and services and introducing them to customers Customer records: Keeping records of customer conversations feedback and purchase orders Following scripts: Using sales scripts to qualify prospects and close deals Updating customers: Informing customers about new products and offers and recording their reactions Handling rejection: Dealing with customer rejection Telesales representatives are also known as telemarketers outbound sales associates lead generation specialists and customer acquisition executives. meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages. Education Graduation