Technical Consultant - Oracle DBA

About the Opportunity Job Type: Permanent Application Deadline: 28 February 2025 Title: Technical Consultant Department: ETS (Enterprise Technical Services) Location: Ireland or UK Reports To: Level 5 About Fidelity International Fidelity International offers world-class investment solutions and retirement expertise. As a privately owned, independent company, investment is our only business. We are driven by the needs of our clients, not by shareholders. Our vision is to deliver innovative client solutions for a better future. Our people are passionate, engaged, smart, and curious, and we give them the independence and the confidence to make a difference. Our Values All of our people must be able to demonstrate affinity with the Fidelity core values:

1. Innovation: Being willing to experiment and try new and better ways to serve our clients.
2. Integrity: Taking personal responsibility for always acting in the best interests of our clients.
3. Excellence: Striving to be the best while knowing we can always be better next time.

Department Description The Data Platform Group sits within ETS (Enterprise Technology Services) providing a real-time, agile Enterprise Data Platform. We provide traditional Relational Database support and consultation alongside Data Analytics, In-memory, Virtualisation, Big Data built on a Self-service and automation platform. Purpose of your role The Technical Consultant – Databases is responsible for working on database project delivery and/or production support activities from a technical perspective. This includes supporting database infrastructure, solving production and non-production issues, and providing guidance as a trusted technology advisor. This role demands strong technical skills with a focus on ensuring maximum uptime of the production database infrastructure. The successful candidate will play a proactive role in the support of Fidelity’s database estate, requiring strong Oracle database technical skills across various UNIX and Linux platforms. Key Responsibilities

• 24x7 support for Fidelity’s Production database estate.
• Rapid response to high severity incidents.
• Support and delivery of assigned project work.
• Pro-active issue detection and resolution as well as service monitoring.
• Service restoration subsequent to unanticipated outages.
• Driving root cause analysis and resolution.
• Identification and driving of database related service quality improvements.
• Provision of technical support on a shift, on-call and rotational basis.
• Resolution of production support issues.
• Escalation to secure assistance from other Technology teams.
• Management and progression of Action items.
• Automation and process improvement of database activities.

Experience and Qualifications Required

• Excellent Oracle database administration skills in a production support capacity.
• Support of database installation and configuration, monitoring, troubleshooting, and performance tuning.
• Good experience in another RDBMS platform, preferably Microsoft SQL Server.

Personal Skills

• A good team worker.
• Ability to prioritize and coordinate activities.
• Good analytical, problem-solving, and documentation skills.
• Ability to adapt to changing business needs.
• Good written and verbal communication skills.
• Calm approach under pressure.
• Customer focused – strong service ethic.
• Ability to work on own initiative with minimal direction.

Technical Expertise

• Above 10 Years of progressive working knowledge of database technologies.
• Oracle Certified Professional.
• Strong scripting skills (SQL, PL/SQL, UNIX shell scripting).
• Database backup, restore and recovery - User and server managed.

Desirable Skills

• Big Data, No/SQL & Related Technologies.
• Data Visualization - Tableau, OBIEE, MS Power BI.
• Cloud Fundamental - AWS, Azure, Oracle.

Feel rewarded For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. #J-18808-Ljbffr