Operations Coordinator
تفاصيل الوظيفة
Primary Functions:
Keep records of customer interactions, process customer accounts and file documents.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Work on user management, stock traceability, licensing, invoicing and credit canceling cases.
Manage any change/issues related to credit claim or any other issues related to customer/clients.
Provide System Usability Trainings to internal stakeholders.
Requirements :
Education: Graduation
Skills Required:
6 months to 1 year of experience as a CSR.
An expert in delivering an excellent customer experience.
Must be impeccably organized and able to juggle multiple priorities.
Excellent verbal, written and interpersonal skills.
Shift timings: 11 AM to 8 PM
#J-18808-Ljbffr Management & Operations
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