Strategic Account Manager

دوام كامل في a Laimoon Verified Company في Saudi Arabia
نُشرت يوم December 25, 2024

تفاصيل الوظيفة

About Us: WebEngage is a customer data platform and marketing automation suite that simplifies user engagement and retention. With a 10-year history as a solid SaaS provider, we are growing near-profitably through exceptional product and service experience. We offer a single dashboard solution for consumer companies to unify and analyze their customer data, engage across multiple channels, and personalize every message, including in-line content on web and mobile apps. We work with thousands of brands worldwide across various industries such as E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail. Recognized by G2 as a Marketing Automation Leader in Asia 2021, we are one of the hottest global SaaS companies, growing 100% year-on-year, currently at $20M ARR, with offices in Gurgaon, Mumbai, Bangalore, and Dubai, and expanding to Brazil and Indonesia this year.Essential Functions and Responsibilities:Manage top enterprise accounts and drive revenue, responsible for managing existing business and cross/up-selling in the same account as well as group accounts (large enterprise clients/prospects).Strategic account mapping at different levels to establish and nurture relationships with key stakeholders, including CXOs.Participate in and conduct Executive Business Reviews (EBRs).Analyze business potential, conceptualize and execute strategies to drive sales and achieve desired targets.Implement processes to improve the quality of deliverables and reduce turnaround time.Responsible for conflict resolution and compliance on client deliverables and revenue.Identify client goals and represent their interests to internal teams while working closely with the project and CSM team to maintain continuous knowledge of project/account status to identify potential issues and/or opportunities.Proactively identify any risks in Enterprise accounts.Drive customer references and case studies, and increase speaker participation, providing strong account management to existing clients and keeping them informed of new products and services that could add value to their business.Life at WebEngage: We take transparency seriously, offering a full view of team goals and a top-level view across the board with our monthly and quarterly town hall meetings.A highly inclusive work culture that promotes a relaxed, creative, and productive environment.Practice autonomy, open communication, and growth opportunities while maintaining a perfect work-life balance.Enjoy company-sponsored offsites once a year to unwind with colleagues (Post Pandemic).Perks & Benefits:Learning is a way of life. Unlock your full potential with cutting-edge tools and mentorship (Macbook for Engagers!).Receive best-in-class medical insurance (with Covid Care facilities), programs for mental health, and a contemporary leave policy (beyond sick leaves).Desired Candidate Profile:4+ years of experience with at least 4 years in a customer-facing role (customer success or account management) in a SaaS setup.Preferably a Master's degree in Business Administration.Experience with analytics, data, databases, or business intelligence preferred.A go-getter willing to go the extra mile with a strong work ethic; self-directed and resourceful.Excellent communication skills; you know what to say and how to say it.Experience in Digital Marketing products will be an added advantage.Employment Type: Full TimeCompany Industry: IT - Software ServicesDepartment / Functional Area: Business DevelopmentKeywords: Strategic Account Manager, SaaS Setup, Analytics, Data, Databases, Customer Success, Accounts Management

#J-18808-Ljbffr General Sales

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Share this job
تحسين فرصتك لحصول على وظيفة خذ دورة عبر الإنترنت على المبيعات والتفاوض ابتداءً من الآن. تطلب ترويج10 دولار للدورات عبر الإنترنت. انظر جميع الدورات
See All Strategic Jobs
تعليقات وملاحظات تعليقات وملاحظات