Business Operations Team Lead (Business Development Operations) - Riyadh
تفاصيل الوظيفة
Company: Oliver WymanOliver Wyman is looking for a Business Development Team Lead based out of our Riyadh office!Fluency (reading, writing, speaking) in both Arabic and English is essential for the role.The OpportunityThe Business Development Team Lead plays a crucial role in supporting the strategic and operational aspects of our business development activities. Working closely with the Business Development Manager, this position is essential for managing the sales pipeline across various industries and markets, coordinating the BD team's efforts, and overseeing the RFP process.The role involves a blend of strategic oversight and administrative support, ensuring the smooth execution of business development operations. The ideal candidate will possess excellent organizational skills, proactive engagement, and effective communication abilities. They will manage essential administrative tasks relating to the submission of proposals, oversee the sales pipeline and ensure effective coordination within the team and with internal stakeholders. This role requires an individual who thrives in a dynamic environment and can handle multiple tasks while maintaining confidentiality and professionalism.The role is pivotal in enhancing the efficiency and effectiveness of our business development strategies and processes, playing an integral part in the team's success.Key responsibilities of the role include:Oversee and manage the region's sales pipeline, ensuring accurate records and timely updates. Gather input for pipeline management, coordinate with industry leads, and suggest improvements to increase efficiency.Support the BD Manager in strategic responsibilities, including aligning business development activities with organizational goals and coordinating with partners and the BD support team.Manage the BD support team (3 FTE) based in Riyadh, with line management responsibilities including performance management.Coordinate with different industries on the end-to-end bidding cycle, ensuring timely and accurate completion of all required tasks, from proposal submissions to contract finalization.Ensure proposal submissions comply fully with the Request for Proposal (RFP) process, working closely with the BD Manager and other stakeholders to maintain adherence to guidelines.Act as the focal point and escalation contact between the BD team and various stakeholders.Oversee different market inboxes and distribution lists, sharing relevant information with the appropriate teams.Assist with registering OW as a new vendor and ensure we are registered in client portals. Familiar with various client portals to support requests during the bid process.Collaborate with cross-functional teams to ensure alignment and effective communication throughout the bidding process.Provide critical administrative support, including document preparation, email monitoring, and dispatch. Ensure all business development activities are accurately recorded and up-to-date.Assist with problem-solving during the tendering process and post-award phases.Uphold the highest standards of professionalism, confidentiality, and ethical conduct in all interactions and tasks.Proactively identify challenges and suggest improvements to enhance the efficiency and effectiveness of business development processes.Experience required:Bachelor's degree in business management, Administration or related field.Minimum 2 years of team management experience.A minimum of three years' experience in a similar role, preferably within a management consulting firm in the region.Experience in Business and/or sales operations, with a proven track record of managing and improving processes.Knowledge of the tender process and familiarity with RFP requirements in the GCC regions required.Technical Skills:Strong verbal and written communication skills in both Arabic and English are essential.Proficiency in Microsoft Office Suite.Project management skill is a plus.Skills and Attributes:Team player who can work with different personalities and working styles.Proactive and creative approach to problem-solving.Ability to prepare, analyze data and metrics to drive decision-making.Displays eagerness to take on responsibilities and actively contribute to team success.Exhibits meticulous attention to detail in document preparation and data accuracy.Strong organizational skills with demonstrated ability to prioritize and multitask.Ability to work independently and collaboratively in a fast-paced environment.Coordinating among various stakeholders across different levels and industries.Skilled in efficiently prioritizing tasks and adeptly using time management tools.Proficient in handling sensitive information with a strong understanding of data privacy and discretion.Leadership skills with the ability to guide a team effectively.Why join us at Oliver Wyman?At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact, be brave and achieve the amazing with us!We're individuals who are self-starting, motivated, energetic, and entrepreneurial.We aspire to have an impact, leave a legacy, and change the world.We value an environment where every member is encouraged to voice his or her opinion.We believe that to create a true meritocracy we need to remove artificial barriers to opportunity.We value people whose lives balance work and non-work activities.We push ourselves hard to deliver excellence, while also valuing personal time and sustainable workloads.To learn more, please follow us on Facebook, LinkedIn or Twitter: @OliverWyman.Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
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