Business Expert

Your role

Summary Do you love to collaborate and help businesses thrive? At the Apple Store, you connect business professionals and entrepreneurs with the tools they need in order to put Apple solutions to work in their businesses. As a Business Expert, you help them learn about Apple products and explore various possibilities. You’re part of a team that’s passionate about helping businesses succeed. With your understanding of business needs and enthusiasm for Apple, you find great satisfaction in offering powerful, innovative solutions to each customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work. Description As a Business Expert, you introduce Apple solutions, technology and services to business customers. You spend time on the sales floor, meeting first-time and current business customers and learning their needs. You generate new leads and build relationships, connecting over the phone or through in-store workshops and events. You discover customer needs through briefings, and work with the Business Team to prepare and present proposals. For customers with more complex needs, you work with the entire Business Team to craft the ideal solutions. Finally, you inform and offer customers the complete suite of sales support options. By engaging customers to think about the possibilities of Apple technology in their businesses, you help build success — not only for your team but for customers as well.

About you

Preferred qualifications

• Knowledge of how businesses use technology and what Apple solutions can offer them.
• Comfort using the phone to interact with customers and to position business solutions.
• Ability to facilitate business experiences through in-store briefings, workshops and events.
• Contribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn.
• Demonstrate Apple’s values of inclusion and diversity in daily activities.
• You have at least one year of business sales experience.
• You’re comfortable developing qualified leads by phone.
• You have strong people and presentation skills and excellent verbal communication skills.
• You’re fluent in the local language.
• You’ll need to be flexible with your schedule. Your work hours will be based on business needs.

Benefits

Apple benefits help further the well-being of employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of their health and wellness resources and time-away programmes. They’re proud to provide stock grants to employees at all levels of the company, and they also give employees the option to buy Apple stock at a discount — both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products.

Training & development

From comprehensive initial training and mentorship to ongoing career development frameworks and resources such as Apple University courses, employees have limitless opportunities to foster continuous learning to help them succeed in their roles and beyond. Supported by collaborative leadership, individuals are encouraged to explore their potential through coaching and customized development plans, ensuring a fulfilling and dynamic career experience. To know more about the environment at Apple, watch this video:

Career progression

At Apple, employees are encouraged to thrive and make meaningful contributions from day one. Career progression is dynamic, allowing employees to deepen their expertise, expand their roles, or explore new opportunities within the company, with continuous support for their growth.

Sources

The following sources were used in researching this page:

• apple.com/careers/in/work-at-apple.html
• apple.com/careers/in/life-at-apple.html
• apple.com/careers/in/retail.html
• youtube.com