Senior IT Systems Engineer (Windows) | Kuala Lumpur, MY
تفاصيل الوظيفة
As an IT Systems Engineer (Windows), you will play a critical role in the team responsible for administering and managing all development, UAT, and pre-production environments, as well as internal corporate IT systems. Your primary focus will be to deliver high-quality and timely IT infrastructure support, ensuring the availability, stability, and performance of FNZ platforms and corporate systems. This technical role emphasizes the provision of top-notch support to maintain the optimal functioning of both FNZ platforms and corporate IT systems. The responsibilities will include:
- Management of infrastructure daily activities; implement change, and support incident and problem troubleshooting.
- Project Work: Implement new projects to meet project timelines and deadlines.
- Recommend changes to the IT manager that could reduce costs in your areas of responsibility.
- Ensure that performance SLA's are met every month for systems that you are responsible for by managing and resolving issues logs; performing scheduled maintenance to minimise disruption; managing third party support contracts where required to provide support levels.
- Ensure that performance SLA's are met every month for systems that you are responsible for by monitoring system performance, capacity and growth; suggesting and implementing performance improvements and hardware/software refreshes.
- Ensure that the FNZ network and systems are internally and externally secure by following existing policies and procedures and documenting for audit purposes as required by AAF/ISO27001; implementing security projects; completing risk assessments and build guides for new and existing systems.
- Ensure that FNZ-held data is secure and backed up.
- Develop professional and technical knowledge and skills. Provide technical advice and mentoring within the team.
- Provide advice and support to the junior engineers and work with other team members.
- Degree qualified or equivalent industry experience.
- Minimum 5 years in Systems Administration roles
- Fluent English communication is required
- Experience or aptitude to learn on-prem and cloud technologies
- VMWare/ESXi & Deploying windows VM's using templates.
- Windows Admin experience i.e., patching, integration with AD and O365, backups with Comvault
- Ability to use Ansible and Powershell
- Base network understanding for troubleshooting connectivity issues
- Experience and knowledge of Splunk, Nagios or other monitoring tools.
- Load Balancer / F5 experience (LTM/APM/ASM/GTM) is highly regarded.
- Successfully implemented Infrastructure projects
- Keen interest in and knowledge of latest server and storage technologies
- Good team player with the ability to work independently and able to take initiative.
- Able to work in a rapidly changing environment.
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.