senior client account manager.

about the company Randstad has recently partnered with a technology company in Malaysia that provides a single platform solution suite for real estates, assets, infrastructures and energy management. They are looking to hire a Senior Client Account Manager to join their team. about the job

• Liaise with customer to obtain information and data required for system setup and implementation and also support After Sales.
• Identify the problem in the obtained information and data. Liaise with clients regarding issues and solutions for them.
• Prepare and maintain system documentation in accordance with any new release and updates.
• Compiling and updating current issues, documenting and contributing to the content knowledge base.
• Lead the discussion with client and small team of junior.
• Keep track of timeline and liaise with programmer if any issues.

• Preferably a degree/diploma holder in ACCOUNTING.
• Anyone with strong accounting who is interested in IT industry. You will learn the processes of IT industry.
• Experience working with systems OR knowledge in systems/technicalities is preferable, but not necessary.
• Ability to prioritise and multi-task.
• Able to work independently, committed, motivated, good working attitude, initiative and integrity.
• Able to lead a small team and speak to client independently with confidence.