Hotel Security

The Hotel Security Officer is responsible for ensuring the safety and security of guests, employees, and hotel property. The officer will patrol the premises, monitor surveillance systems, respond to security incidents, and enforce safety protocols. The role requires vigilance, professionalism, and the ability to handle emergencies calmly and efficiently. Key Responsibilities:

Security and Surveillance:

1. Conduct regular patrols of the hotel premises, including guest areas, back-of-house, and parking lots.
2. Monitor CCTV systems and other surveillance equipment for any unusual activities.
3. Ensure all entry and exit points are secure.

Guest and Staff Safety:

1. Provide assistance to guests and employees in need of safety support.
2. Assist guests or employees as required, especially during late hours or emergencies.
3. Respond promptly to security alarms and incidents, including medical emergencies or fire alarms.
4. Investigate and report any suspicious activity, thefts, or disturbances.
5. Document incidents thoroughly and submit detailed reports to the Security Manager.
6. Liaise with law enforcement or emergency services when necessary.

Policy Enforcement:

1. Enforce hotel policies, procedures, and regulations to maintain a safe environment.
2. Handle disputes, conflicts, or unruly behavior diplomatically and professionally.
3. Monitor for signs of theft, vandalism, or unauthorized access.
4. Ensure proper handling and storage of hotel property and guest valuables.
5. Participate in regular fire drills and emergency response training.
6. Assist in evacuations or emergency procedures in case of incidents.
7. Maintain knowledge of fire safety equipment, first aid, and emergency protocols.

Communication and Reporting:

1. Maintain clear communication with the Security Manager and other team members.
2. Provide daily security briefings to management if required.